Feature-rich and intuitive, NetSupport Manager 12 is an ideal IT support partner
Partition Master Server is excellent value and packs plenty of valuable server partition management tools – no IT support team should be without it
More network-monitoring features than ever before, including slick wireless tools
Good value, ease of use and a range of new sensors make this a top choice for network monitoring
An affordable way to not only manage a fleet of desktop PCs and laptops, but also to upgrade them to Windows 7
A fresh approach to system optimisation, but it isn’t a magic bullet
A functional, tech-friendly alternative to Parallels Desktop
For regular switchers it's a slick way to run Windows on the Mac, with a few distinctive tricks
A couple of niggling issues but Easeus offers plenty of useful features for support staff - and the price is right
A nice idea, but PC gurus won't need it, and novices may find the virtualisation elements confusing
Windows 7's troubleshooting system has been made available to previous Microsoft OSes
A broad collection of useful utilities that would be an asset to any techie's toolbox
It may be 15 years old but Observer continues to provide the best network monitoring tools for the price
Simon Jones wrestles with the printing of SQL Server Reporting Services Reports
Email client brings host of new search tools, tighter OS integration and promise not to be so late with Thunderbird 4
Parallels Desktop 4 brings a name change, new architecture and clever features to Windows virtualisation product
Splunk delivers very sophisticated log data gathering, indexing and analysis tools and at a price most of the competition will be hard pushed to match.
Gordano improves its webmail interface and introduces some neat new features to make GMS 15 a worthy and cheaper alternative to Exchange Server
PerfectDisk can take care of your disk drives without breaking the bank.
ClusterScale delivers affordable load balancing to SMBs but the documentation needs to be improved and the management interface is unsophisticated
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