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To clarify, then, Mesh Computers Ltd will and has always promised to support all warranties sold directly with any of its PCs.

"Mesh Computers Ltd will continue to support all manufacturer's warranties and Mesh extended warranties as it has already been doing," said Geraldine Dawson, legal director of Mesh Computers Ltd.

This applies to all Mesh warranties that come with the PC or were sold directly through Mesh computers. Warranties that were sold directly by Repair-Line Ltd cannot be supported by Mesh.
If you're unsure

If you were sold or bought an extended warranty directly from Repair-Line, you'll need to contact that company directly, and take your complaint up with them.

"Mesh does not hold any data to individually identify any clients who entered into an external contract directly with Repair-Line," said Dawson. "Payments in respect of Mesh manufacturer's warranty and other Mesh warranties have been made in advance to Repair-Line Ltd, to the sum of £435,000. Where Repair-line has refused to fulfil the contract Mesh Computers has made additional payments to other providers to ensure all their Clients are fully supported."

Computer Shopper would like to unreservedly apologise for any statements that were misleading in its original news story.