Jexaa JexTab 812HD review
A good screen, decent battery life and a host of clever features offset the lack of Honeycomb and iffy browsing performance
Review Date: 5 Sep 2011
Reviewed By: Jonathan Bray
Price when reviewed: £167 (£200 inc VAT)
Features & Design
Value for Money
Jexaa is UK-based company that specialises in producing cheap Android tablets, and like other models at around this price, its JexTab 812 HD doesn’t sport Honeycomb. Instead, you get a slightly modified version of the designed-for-smartphone Android 2.3.
In theory that's a bad idea. On many other tablets of the JexTab's ilk this usually leads to major flaws: smartphone graphics don't normally scale up well to a tablet's larger screen, and look ugly as a result; the hardware is usually slow, cheap and nasty; and, critically, there's usually no access to Android Market.
The JexTab 812 HD knocks all these preconceptions firmly on the head. Its slightly modified user interface looks sleek, with none of the pixellation that we've see afflict other Android 2.x tablets.
There's plenty of room on the desktop for application shortcuts and widgets too; at least as much as you'll find on an Android 3 tablet.
Nor is it poorly made. It's slim and light, and although the rear panel is cheap glossy grey plastic the front fascia's aluminium finish feels expensive. It's the screen that's the star of the show, though: it measures an unusual 8in across the diagonal, uses capacitive, multitouch touchscreen technology, and although the maximum brightness looks low at a maximum 208cd/m2, it doesn't come across that way in day to day use. Quality, in fact, is very good.
The other thing to note about the JexTab's display is that, unlike any other Android tablet on the market, it matches the iPad 2's resolution of 1,024 x 768, which means it's more comfortable to use in portrait orientation than tablets with wider aspect displays.
Flash support means you get the whole web, not just part of it
PC Pro I have a question. Which tablet doesn't give you the whole web?
I'm sure it can't be your A-listed iPad 2.
By Lacrobat on 5 Sep 2011
The iPad 2 is on the A list because it's currently the best tablet available, not because it's perfect in every way. Now stop whingeing.
By nelviticus on 5 Sep 2011
Only tablet with 1024x768 on an 8" screen?
To name but a few (unknown in the West) brands.
And these are just the ones with Cortex A8/A9 core processors and decent GPUs.
By 959ARN on 5 Sep 2011
On closer inspection
This looks like a rebranded U10GT. See pictures in the page below:
By 959ARN on 5 Sep 2011
Tablets giving you the whole web... erm none do :(
I just boguth a Samsung Tab 10.1 and it doesn't currently support silverlight or Java applets so you can't use Partypokers in browser player nor any silverlight sites for example.
This is with Firefox,Dolphin, Opera Mini and the built in browser. This is probably a limitatin of Android rathe than that model, but seriously annoying!
By pboughton on 6 Sep 2011
Poor Customer Service Systems
Just bought one of these; too early to say if a good buy. However, dealing with Jexaa has been a nightmare. Not delivered next day as promised, no tracking details sent for attempted delivery following day (as promised); wrong address on parcel, so refused at that address, and on it's way back to Jexaa before I managed to find out what had gone wrong. They just didn't seem to care. You have been warned!
By itproxy on 7 Oct 2011
Very Very Poor Customer Service
I would like to add my Customer Service (lack of it) comment to this. I bought a tablet from these guys and it took 5 days to arrive. It did not have the software that it needed to work installed on it and Jexaa have ignored all my contacts to get this fixed. I have returned it - so far no money back, no replacement tablet - and total silence from Jexaa. I even contacted Josh Cohen (MD/Owner) - no response. AVOID these guys.
By BrandUusiTuuli on 1 Nov 2011
Jexaa offer absolutely no customer support
When working I found this tab to be ok apart from the touch screen that was at best erratic.
However when real problems developed with the tab it would not turn on at all.
Jexaa offered initial help but when tab was returned they when silent and support ceased. After 3 months they returned tab unrepaired claiming it worked fine! Six months on I am still getting nowhere fast with these rogue traders.
DEFINATELY AVOID THESE CONMEN AT ALL COSTS.
By kaycee on 12 Dec 2011
non existent customer service from jexaa
I bought a hybrid tablet pc from jexaa costing me £400.00, i developed problems with it, they sent it back to the manufacturer in china to rectify it, as per the telephone conversation with them when I finally could get through, they were returning it to me unrepaired, i have been waiting for over a week and have tried to email and call numerous times, I even posted a message on facebook which they have removed. I am taking the legal action route as they are not complying with the consumers act of 1979 (amended) but would like to warn people to avoid these traders at all costs, it has been a very stressful and unnecessary experience.
By chris60 on 17 Dec 2011
Help with weak wifi connection
I got a JexTab 812HD for xmas and when I turned it on I was very pleased with the HD screen and the touchscreen however when I tried to connect it to my wifi it would say 'out of range'. I'v realised that I can only use it in the room in my house where the router is. As soon as I'm outside that room it disconnects. I've been trying to contact Jexaa but I'm assuming they are still on christmas holidays as I haven't had a reply. Not really sure what to do as there is no point me having a tablet that can only be used in a 2 metre square room. All other wifi devices in my house work everywhere in the house so I know it is the tablet that is the problem. Has anyone had the same issue? I'd love to keep it as long as this can be sorted.
By jessicambaker on 28 Dec 2011
Do these people actually exist?
I bought an earler model in August. It arrived the following day but was missing the adaptor that gives two USB ports and a network connection. I managed to speak to Josh Cohen. one of the directors of Jexaa after about a week of trying. His comment was that a number of that model were lacking the part but he would put one in the post. This didn't happen and follow up emails have been ignored. Bad decision on Jexaa's part as word will get around soon enough to the effect that dealing with these people is not recommended. Another forum suggested that they are simply crooks. Whatever, they should be avoided like the plague.
By amslink on 2 Jan 2012
i sent for two tablets as xmas presents.arrived a day later as promised.£133 33 each exclusive of vat.on checking my bank statement £53.53 vat had been added.i also sent for a mobile phone on 12th dec £146.98 .still not received it despite promising next day delivery.money taken out of my acc same day as orderd.rang jexxa several times to no avail.am now getting in touch with rogue traders to try to get these cowboys stopped
By mike7 on 5 Jan 2012
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