Trend Micro Titanium Internet Security 2012 review
A simple, lightweight suite that offers great protection and useful extra features
Review Date: 12 Apr 2012
Reviewed By: Darien Graham-Smith
Price when reviewed: £19 (£23 inc VAT)
Features & Design
Value for Money
Ease of Use
If you’re going to pay for a security suite, it clearly needs to offer more than the regular free packages. Trend Micro Titanium Internet Security 2012’s claim on your wallet starts with a perfect performance in our detection and protection tests: 100% of the threats in our test were neutralised, while every one of our network and system tools ran correctly without a murmur. Although several free packages achieve protection rates in the high nineties, none we've seen can equal this performance.
Trend Micro’s suite offers an attractive and accessible interface. It isn’t elegant, with strident colours and bubble-style buttons (you can replace the red theme with a preset or custom image). And it isn’t loaded with advanced settings: techies who like to monitor and tinker with every aspect of security should consider Kaspersky Internet Security instead. But tools, options and reports are all clearly signposted, with no clutter, making it easy to find your way around.
Unusually, Trend Micro doesn’t bundle a firewall. Instead, it leaves the perfectly decent Windows Firewall in place, and adds a Data Theft Prevention module. This intercepts predefined strings, such as email addresses and credit card numbers, whenever anything tries to transmit them, so you can approve or block individual data transactions, just as with a regular firewall connection request. It can’t spot encrypted data, but it’s a reassuring first line of defence.
When it comes to web protection, Trend Micro again keeps things simple, adding no toolbars or icons. You’ll see the software only if you try to visit a dangerous page, in which case an interstitial warning pops up.
This approach saw Titanium Internet Security 2012 add a comparatively modest 155MB to our test system’s memory footprint. With default settings, it didn’t add a single second at boot time, although there was a six-second burst of activity a minute later: if you prefer, you can configure it to load everything at startup.
It also includes a 2GB online backup and sync account, parental control features that can block websites by theme and restrict computer usage by time, and a one-click link to create a bootable recovery CD or USB disk, which can be used to scan and clean heavily infected systems. It’s debatable whether these are worth much: services such as Dropbox and Windows Live Family Safety handle syncing and parental controls for free, and the rescue disc can be downloaded free here. But the integration of it all into one package may appeal.
A three-PC boxed edition of Titanium Internet Security can be bought online for £23 inc VAT, so it works out at around £8 per system – not too offensive for a year. The only black mark in terms of price is phone support, which is via a £1-per-minute 0906 number.
In all, though, Titanium Internet Security 2012 offers a combination of usability and effectiveness you won’t find in any free packages. If you’re willing to pay for that, this is the suite to go for.
Author: Darien Graham-Smith
Premium Rate Number
My work colleague racked up of £30 on the premium rate support line for this product as the programme would not remove a particular nasty and advised to contact support. Not sure why this should ever be required for an AV as Kaspersky cleans everything. Personally I now only used Comodo and never had an issue. Advised colleague not to renew and use a programme that doesn't require a premium rate number, as it works out cheaper in the end
By fionapro on 12 Apr 2012
If you are looking for full parental control that monitors & controls everything kids do online, as well as blocks inappropriate websites, and does linguistic analysis to watch out for dangerous behavior - such as internet predators -
check out McGruff SafeGuard's Parental Control system:
McGruff “The Crime Dog” - Take A Bite Out of Crime - is known for family safety in the US.
For iPad/iPhone parental control, check out http://www.GoMcGruff.com/browser
By marty9999 on 12 Apr 2012
While I read the original reviews with interest, I was surprised you did not include the paid-for suite from Avira. As this provides my current protection I should have been grateful to see it compared to the other major players you reviewed
By MauriceS on 12 Apr 2012
Unacceptable Test Process
This AV may well be very good. You clearly believe your tests support such a conclusion.
However, testing AV programs is a specialist activity & testing/reporting on ONE only is likely to result in an incorrect conclusion.
What you could have done at the very least, was point readers to the latest test comparisons of the major AV's in addition to your tests.
In several years following such results, I conclude that the best performers shift from year to year, but tend to come from a smallish group of well known AV's.
By peterlonz on 13 Apr 2012
Just to clarify, these AV reviews were originally in a group test in the magazine, so the exact same test was indeed applied to every suite. The opinions therefore take into account all of the results.
Deputy reviews editor
By DavidBayon on 13 Apr 2012
Will you be posting the other reviews on the site, or are you only posting this one as it's your A-lister?
By davefaulkner on 16 Apr 2012
@ David Bayon
My comment above of course referred to the magazine's group test. Any response about the Avira suite's exclusion? Perhaps you thought it was just another freebie?
By MauriceS on 17 Apr 2012
I have bought Trend Micro on the strength of the PC Pro review only to find out that the coreserviceshell.exe part of the software is an absolute CPU hog. This is apparently a long running issue that has yet to be solved. My advice is to stay away from this software until it stop taking over our machine.
By laurentLB on 24 Apr 2012
Had one Trojan through undetected by Trend, had to resort to a Microsoft product to resolve.
By rhobstein3 on 23 Oct 2012
Massive price hike
Having read the review I was about to move my family over to Trend, only to find that the price for a three user licence for Titanium Internet Security 2012 is £59:95. That is three times the price given by PC Pro. I'll stick with McAfee at £115 for all eight users. Shame.
By GrahamE on 25 Nov 2012
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