iDrive review

Online capacity?

The article doesn't say how much space online is available?

By pbrn999 on 19 Aug 2010

Online Capacity

2gb free
http://www.idrive.com/

By palcouk on 19 Aug 2010

Support

I have used their other backup solution, IBackup, for some years. I'm based in the UK, when I had my only problem, after emailing support, they phoned me, and talked me through the resolution. No trouble since then.
Excellent service.

By palcouk on 19 Aug 2010

Capacity

I use the paid for option to backup my Windows Home Server shares where it runs on the server and keeps the archive up to date using continuous and daily scheuled options, it also automatically keeps older copies of changed files at no extra charge which is $49 per annum for up to 120GB. I've had it for 2 years now and se issues I had were sorted out and it runs fine and I sleep soundly.

By pbhudds on 19 Aug 2010

Correction

Sorry, checked and it's 150GB for USD 49.50 or USD 4.95 if you pay monthly. It was the cheapest option for me as I have close to 130GB of files (it took weeks to upload over ADSL).

By pbhudds on 19 Aug 2010

Proves your reviews are worthless

If the reviewer was to actually test the product fully, then he would know that you cannot exclude a single file or folder within a structure that is selected for backup.

Well, you can, but not by using the treeview on the main window. You have to manually type the path in the exclusion box.

Well, thats not strictly true either, because the exclusions don't always work.

I'm forever going over my limit, because unknown to me, the product has backed up files/folders in the exlcusion list.

It doesn't happen all the time - just when it wants.

If you want to backup all or nothing then it's ok, but don't bother trying to do a complicated backup.

By metalmonkey on 20 Aug 2010

Re: Proves your reviews are worthless

Thanks for the feedback, MetalMonkey. We do spend a considerable amount of time testing these products, and I'll definitely keep your comments in mind for any future reviews. I'd agree that the situation you're describing is an annoyance, and I might suggest you consider moving to Mozy, which will give you the level of control you clearly need.

Thanks,

Stuart Andrews

By StuAndrews on 20 Aug 2010

One advantage over Mozy...

...it'll run on server versions of windows - even the free version - whereas mozy won't - or if it does, then only in the much more expensive business subscriptions

For a single PC, I prefer Mozy, but on a network, iDrive is far more cost-effective.

By stephenjfa on 26 Aug 2010

Stay AWAY

I have idrive pro 100 gig for 199.99 a year. Ordered it in June /11 They changed the pricing this Jan and now offer 200 gig for same price. They will not offer existing customers any break and are charging overcharge fees if you go over the amounts. Bad business practice. We will be finding a new backup company.

By prouser on 24 Jan 2012