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BounceBack Ultimate review

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BounceBack Ultimate

Verdict

A good idea to improve on the standard backup package, but it's imperfectly realised and decidedly overpriced

Review Date: 24 Aug 2009

Reviewed By: Darien Graham-Smith

Price when reviewed: £47 (£54 inc VAT)

Overall Rating
4 stars out of 6

Features & Design
4 stars out of 6

Value for Money
2 stars out of 6

The world isn't short of backup packages, but BounceBack has an unusual feature: it allows you to duplicate your entire operating system onto an external USB-connected hard drive. If disaster strikes, you can simply boot from your backup drive and keep on working - and restore your original disk in the background.

It sounds like a good idea, and it's implemented with a creditable focus on ease of use. Once you've specified an external drive as a system backup destination, the software will automatically update your archive whenever you connect it. To that extent, it's similar to the approach chosen by ClickFree - but while their system requires you to buy a ClickFree hard disk, BounceBack works with any external hard disk.

The software also adds a boot-time menu option that allows you to boot directly from your backup disk, so you don't need to mess around in the BIOS to recover your system.

For smaller-scale protection, BounceBack also supports custom backup sets, with optional support for versioning, encryption or synchronisation between multiple PCs (though oddly you can only pick one of these options for a given set). These sets can also automatically update whenever you connect your drive, or you can preset a schedule.

BounceBack suffers from a few inescapable limitations. Making your backup drive bootable necessarily involves reformatting it, so you'll lose any data that's already there. And the files on it are naturally not encrypted in any way, so it's not ideal for storing sensitive data on a portable device.

Other shortcomings, though, seem more avoidable. It's odd that you can't use an internal drive for a full system backup. And there's no support for online backups at all, beyond the ability to choose a networked volume as a source or destination for a backup set.

These omissions might be incidental in a free or cheap package, but at £54 BounceBack is a lot more expensive than our A List choice, Acronis True Image 2009. The cheaper Essential edition drops the custom file backup features for a reduced price of around £24, but it's still hardly a bargain.

Factor in an amateurish front-end that entirely ignores the Windows UI guidelines and you're left with a package that's well-intentioned but offers neither the looks nor the function to fully justify its price.

Author: Darien Graham-Smith

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User comments

Who gives a tosh about the windows UI guidelines. It's not that bad-looking. Seems a bit of a bad comment to make.

By lemonlainey on 25 Aug 2009

I actualy have this software and use it on machines where the user really hasn't a clue or specifically wants a 'complete' backup without hassle. After initial backup, it's a lot quicker than Acronis at updating the external image disk and is unbelievably simple to use. The GUI is a touch lairy shall we say, looks like one of those tacky downloaded media player skins but it does make the basic options easy to spot and simple for an end user.

I don't use this for professional purposes, it to me, is a backup sysem for home users therefore, I don't care about encrytion etc.

I do agree though that it's far to expensive. For home users, this should be around £20-£25. I bought it in the USA for $69 a couple of months ago so if you can get it here now for £49, the price has already started to come down. It was £99 over here.

Matt

By mfreeman1 on 27 Aug 2009

Or you can just wait for one of the sponsored efforts of things like Paragon Drive Backup that turn up now and again.

By qwertyqwerty87 on 27 Aug 2009

RAID controller compatibility

I have a customer who has been using this on a Dell Optiplex 755 for years. It backs up everything just fine.
Last week his PC failed to boot. I recovered his user data by copying it off, but every attempt to make the PC bootable again failed. So I thought I'd use BounceBack to do a full system restore. First you boot from the supplied Rescue CD and restore from your externally-attached backup device. Unfortunately this Dell has an Intel AHCI RAID controller attached to the single SATA drive. This means that BounceBack's Rescue CD will not recognise the controller and therefore will NOT restore your backup. So what's the point in allowing backups in the first place if you can't then restore them??? Sheesh I was cross.
Not only that, but if you reinstall Windows and BounceBack and then try to restore individual files from your backup device it won't let you do that either! So my poor customer has 2 years' worth of worthless BounceBack backups sitting tantalisingly on his external HD.
What's the point.

By AndyChips on 14 Apr 2010

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