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Livedrive

Verdict

A storage and synchronisation service with some nice additions, but it's too expensive.

Review Date: 11 Mar 2009

Price when reviewed: Pro: unlimited storage, 10 PCs, £78 (£90 inc VAT) per year

Overall Rating
4 stars out of 6

Microsoft's Live Mesh is a firm favourite at PC Pro, used almost universally across the team to synchronise files between work and home PCs. Although it's still in beta it works marvellously, so we're unsurprised to see others muscling in on the same territory. Livedrive has been in development for some time - its makers claim to have fought off Microsoft for the name back when it was starting what is now the SkyDrive online storage service.

But it's more than just a Live Mesh clone. At its core it works in the same way: once you assign files and folders for Livedrive to back up to its online storage space, any changes made to those files will be synchronised across your network of PCs, and you can access your files from anywhere via a web browser. It uses AES-256 encryption and multiple storage servers, as we've come to expect. What Livedrive adds to the formula is a layer of extra flexibility when it comes to manipulating your files.

For a start it integrates the open source applications Zoho, FotoFlexer and Scribd into its web interface. So, if you're accessing a document or image remotely, LiveDrive lets you view and edit it directly without downloading a copy to your local machine - making it ideal for use in internet cafes and on other public computers. It even lets you watch video files if the local connection is fast enough.

Then there's the downloadable Facebook plug-in which, once you've granted Facebook access, lets you drag and drop photos directly to and from your profile albums.

Drag and drop is a theme of Livedrive's web interface, with a Java uploader (which doesn't yet work in Google Chrome) acting as a drop-box for any files you want to quickly add to your collection.

The same applies for the desktop client, with a virtual L: drive that acts like any normal folder - drag a file to it and it effectively creates a shortcut to the file's location and adds it to your Livedrive. More traditional right-click menu methods are included too, and files can be easily shared via email with non-members. It's exceedingly easy to setup and use.

But these extra features come at a cost. Livedrive is aimed at the professional or small business, and with this in mind the decision was made not to offer a free version. Livedrive cites the superior support its users will receive as one of the key reasons to pay, but the limits seem awfully arbitrary to us.

The £40 inc VAT Standard package is limited to a single PC, which takes away the main strength of such services - synchronisation. The £90 inc VAT Pro version supports 10 systems, which makes it more tempting for a small office looking to share files easily. It still lacks a remote desktop function, though, which Live Mesh offers.

Admittedly Live Mesh is still in beta, so there may come a time when Microsoft too charges for use, but for now it remains the benchmark. While there's certainly a lot to like about what Livedrive does, at these prices it doesn't do enough to sway us.

Author: David Bayon

User comments

Not What They Appear To Be

Livedrive is a false front. They have PR specialists that have designed a fancy web site with fancy claims. Many are lies, or worded in such a way to cover up the truth. They claim data is encrypted, yet we have proven otherwise. There are features that were listed as “soon” 8 months ago, like a Mac client & iPhone app, but have yet to see any light of day. They posted a screen grab of the iPhone app, but it turned out to be merely a photoshop pic. They advertise 24 hour support response, but that response is an auto-reply. It will probably take months for your issue to be resolved. They advertise unlimited storage, but one user got his account closed because he had too many terabytes of files on their servers. Some users have complained about files disappearing, and Livedrive won’t acknowledge it, let alone fix it. FTP service was released for public use, but was plagued with outages for months. Bug reports are ignored unless enough people complain about a particular issue. In a recent desktop client release, instead of fixing problems, they just disabled features as a way to resolve them. They put forth a beautiful looking car, but under the hood, it is a jalopy.

By dogspot on 6 Oct 2009

Livedrive is full of false promises!!

See there forums... currently its down... so i suspect they plan on tidy up there forums so no one will see deceitful practices.

When someone emails about potential data corruption.. they reply that they are not aware of it.. even when we know in fact that in may there were many problems. They dont fess up and admit there client has no encryption.. everything that is transferred to LD is clear and open. even there FTP is not using a secure SFTP protocol!! They have work to do to gain trust of people!

Beware of empty promises!!!

By BigJames on 7 Oct 2009

Livedrive is worth every penny

I have been using Livedrive since the beta and its turned into the best online storage service around. I used to use Mozy to backup my files but am now using Livedrive on all 3 of my computers. the ability to not keep a local copy of files on my computer is a genius and I've never had any problem with it. I don't use FTP but have uploaded files with the web a few times and that worked fine..but the real treat with Livedrive is the windows software that presents the virtual drive letter. Once you get used to using it, you'll never go back.

By Sundip on 4 Nov 2009

Very easy to use

Not sure where all of the negativity comes from in the comments... I've been using Livedrive for about 5 months and I find it really useful. I've tried other online storage like box.net before, but none of them make it anywhere near as easy to upload so much data quickly - I've literally got about 800 gigs on there. The subsequent control you have over keeping some files online and some files offline makes it really flexible - although it did take some getting used to. I use it on both my work and home PCs, so its great deciding which files are available on which PCs, and then bringing down the other ones just when you need them.

I just need the iphone app now - if they do that well and let you view photos and documents then that for me will make it complete.

By redsorghum on 7 Nov 2009

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