RIM BlackBerry Bold 9700
in Smartphones
Verdict
Beautifully built, with a good keyboard and more pocketable than before; an excellent smartphone for heavy emailers
Review Date: 23 Nov 2009
Price when reviewed: £339 (£390 inc VAT)
Overall Rating

Features & Design

Value for Money

Ease of Use


With every smartphone manufacturer under the sun scrambling to produce touchscreen devices it's almost shocking to see a smartphone arrive without one. Along with a decent hardware keyboard, however, that's precisely what most BlackBerry devotees demand, and in the Bold 9700 that's exactly what RIM has delivered.
In line with previousBold and Curve handsets, the Bold is non-touchscreen. It boasts a hardware Qwerty keyboard that stretches the full width of the 60.5mm-wide chassis and curves gently along its length. As with the original Bold, the keys are all subtly shaped, sloping up to a point, which makes them easier to type on. And the rows of keys still have those attractive silver "frets" between them to space them out a little.
The major changes that RIM has made to the Bold are to its size and to the navigation control. The first is a potential stumbling block, for where the original measured a broad 66mm, the 9700 is half a centimetre narrower. On the plus side, this makes the phone feel much more pocketable than its porky forebear, and it looks nicer too: there's lots of chrome trim to complement the smart black plastic and the leatherette on the rear is a more subtle touch than on the first Bold.
Amazingly, in the slimming down process, the keyboard hasn't lost too much. The keys still feel solid and responsive, and we were able to get up a decent turn of speed too. It's very good for its size and far better than the keyboards on Nokia's E71 or E75, but there's no getting past those narrower dimensions. We were never quite as comfortable typing on it as we were with the original Bold.
We had no such reservation with the next big change - RIM's replacement of the Bold's clickable trackball with a touch-sensitive thumbpad. This sounds fiddly, but nothing could be further from the truth. Sweeping your digit across its surface to control the cursor feels absolutely natural and, as it has a flat surface, it's a lot easier to click than the old trackball. The BlackBerry browser may still not be up to the quality of Android's or Mobile Safari, but this change makes it a lot easier to control than before.
very nice update, but not much more
seems to be a few very good updates but for me I do not feel it's enough to make anyone want to upgrade from a Bold 9000.
By garykearley on 23 Nov 2009 
The size is the biggest upgrade
It's a slightly better Bold (especially in terms of longer battery life) in the case chassis, almost, as a Curve. Best of both worlds.
By PaulOckenden on 23 Nov 2009 
I dont really want a smaller phone,I want one big enough to use without putting on my glasses and that will accommodate normal size male hands,is that really too much to ask?
My old Nokia 9000 had a great sized keyboard and Ive not found anything better since!
By UK_Snapper on 26 Nov 2009 
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