FrontRange GoldMine 6.7 review
Verdict
A powerful product that will reward the user who spends time learning it, by being able to do almost anything related to CRM
Review Date: 20 Jul 2005
Reviewed By: Mark Newton
Price when reviewed: (£194 inc VAT) per user Upgrade £49 (£58 inc VAT) per user
Overall Rating
Our criticisms are few: we'd like to have seen some more work done on the user interface, even if that was just a method of easily customising it, such as the ability to change field names. We'd also welcome more intelligent resizing of tabbed windows, which would allow those with larger monitors to take better advantage of their screen real-estate.
There are alternatives such as the cheaper Sage ACT! Professional, which provides a tangibly friendlier interface, but lacks some of the sheer power at work here. However, the improvements to GoldMine 6.7 strengthen an already very capable product, and if you're finding your existing customer relationship management straining under the load, GoldMine is an excellent addition.
Author: Mark Newton
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