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Dell Latitude E7240 review


A compact business Ultrabook with oodles of power and connectivity – only the low-resolution display disappoints

Review Date: 28 Nov 2013

Reviewed By: Sasha Muller

Price when reviewed: £1,259 (£1,511 inc VAT)

Buy it now for: £545
(see more store prices)

Overall Rating
5 stars out of 6

Features & Design
4 stars out of 6

Value for Money
3 stars out of 6

5 stars out of 6

Ergonomics aren’t quite up to the standards of the best Latitude laptops, however. The keyboard layout is sound, and the concave keycaps feel comfy under the finger, but there’s too much flex in the keyboard panel for our liking. It’s something we could live with, but we expect better. Thankfully, the touchpad is trouble-free, and its smooth, matte finish and dedicated left and right buttons don’t draw attention to themselves – it just works.

By far the Latitude E7240’s biggest flaw is its display. While business laptops rarely boast the most refined image quality, this basic 12.5in, 1,366 x 768 screen is clearly a low-quality TN panel. It’s bright enough – we measured a maximum brightness of 235cd/m2 – but contrast reaches a mediocre 188:1, and colour accuracy is poor. It may suffice for basic business purposes, but with a Full HD, Gorilla Glass-covered touchscreen soon to arrive as an optional extra, most users would do well to budget extra for it.

Dell Latitude E7240

As you’d expect from an Ultrabook built for business, the E7240 provides a variety of warranty options. The basic £799 exc VAT model includes three years of next-business-day support, and our model includes three years of Dell’s ProSupport, which provides a 24/7 helpline for everything from hardware issues to one-to-one support for popular business software. As ever, it’s possible to tailor the warranty to the needs of everything from SMBs right up to enterprise-class laptop fleets, or downgrade to a basic package to save cash.

The Dell Latitude E7240 may not provide the all-round class of consumer Ultrabooks – and it’s certainly nowhere near as desirable as its hybrid stablemate, the Dell XPS 12 – but it’s a solid addition to the Latitude family, with excellent connectivity and battery life, and the sort of build quality that should see it survive a long, tough life in the office.

Author: Sasha Muller

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User comments

14" Model

we are using the 14" version, with FullHD display, as our standard laptop now.

It is very nice. You didn't mention the dock option. AFAIK it should fit the same dock as the 14" version. Can you confirm that?

By big_D on 28 Nov 2013


Is it really an advantage to have a higher resolution? I had 12" one with same resolution as this laptop but the texts were far too small to read from a comfortable distance. Windows 8's DPI settings doesn't work quite as well as using a native resolution, especially with some applications.

By barnettgs on 28 Nov 2013

3 x USB2 and no USB3?

"There are three USB 2 ports..."

Is there really no USB3 on a 2013 Haswell Ultrabook costing this much? What were Dell thinking?

By Cantabrian on 28 Nov 2013

According to Dell Germany...

it has 3 x USB3.

I also looked at the other ports, it also has the dock slot for the Latitude docks.

The DisplayPort is of the mini variets.
It also has the option of LTE and the option of finger print and smart card readers.

By big_D on 28 Nov 2013

Agree. With the first comment - been using the E7440 for 2 months. With HD screen and 256 meg SSD (extremely fast liteon) it is the best business laptop I've used.

I waited to upgrade as Dell has been insisting on using terrible screens for business laptops for the last few years ...

Definitely need the mini port/VGA adaptor for presentations - and for me if I undock/dock the USB ports don't work on the docking station until a reboot?

Even better as I'm in Hong Kong the price was several hundred pounds less (equivalent) - or is that Dell ripping of the UK?

Excellent upgrade from my creaking 5 year old Latitude E6000 series - with 1400x900 screen (I keep checking it is in my bag as so light in comparison).

By CampoX on 2 Dec 2013

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