Packard Bell dot u review
Verdict
A gorgeous little ultraportable for a fantastically low price. A petite stunner
Review Date: 25 Aug 2010
Reviewed By: Sasha Muller
Price when reviewed: £383 (£450 inc VAT)
Features & Design
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Value for Money
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Performance
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Great netbook... but my 1810tz is too!
When I was looking around for my ultraportablea month ago the dot u's available at the time were only with the pentium 743 CPU so although I preffered their styling, going for the Acer 1810TZ was a no brainer due to its dual core processor. I am very pleased with it though. I could not however at the time find a review of this Acer on your website, which you actually mention in this review. Can you point me to it please?
By ThomasR on 25 Aug 2010 ![]()
Service?
The entire article does not even mention a single word about Packard Bell's notorious customer service. IMO it is a quite a bold statement to put an item on an A-list just for the looks only.
Just to recall few facts about it:
2007 awards:
"Packard Bell has also taken a turn for the worse as far as customer satisfaction goes."
http://www.pcpro.co.uk/news/143607/revealed-your-f
avourite-notebook-manufacturer
2008 awards:
Customer support: 3/6
Reliability: 2/6
Overall score: 2/6
http://www.pcpro.co.uk/html/awards-2008/index.php?
pageId=2
2009 awards:
Customer support: 3/6
Reliability: 3/6
Overall score: 3/6
http://www.pcpro.co.uk/html/awards-2009/index.php?
pageId=2
Based on past years, I would claim that the service and reliability of Packard Bell products has yet to be proven. Good looks just won't suffice.
By stasi47 on 25 Aug 2010 ![]()
Where can I buy?
Needing a second laptop, this review caught my eye, even with the iffy reliability warnings of another correspondent here. However the listed seller in the magazine does not seem to have it and a brief trawl through other sellers' offerings was fruitless. Any thoughts?
By wyndarra on 28 Oct 2010 ![]()
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