Mobotix Q24M-SEC-D11 review

Remote Access

If I have this installed at a remote office and networked accordingly, can I view live video over the internet?

By a_byrne22 on 1 Dec 2009

Remote Access

If I have this installed at a remote office and networked accordingly, can I view live video over the internet?

By a_byrne22 on 1 Dec 2009

Remote Access

Hi,
You can remotely access and view over the internet. You don,t even need a seperate recording device, since the camera has a slot for an SD card. SD cards are available upto 64gb now, which should easily give you upto a couple of weeks recording (with some careful setting up). So you get live view and the ability to view and download recorded images, all remotely. Want to know more goto www.net-ctrl.com

By Mobotixman on 1 Dec 2009

IP Camera Performance

IP cameras are now thrashing traditional CCTV cameras both in terms of picture performance and accessibility.

This Mobotix Q24 camera has a 3 Megapixel image sensor, some new mainstream HD IP cameras are now delivering 4 Megapixel widescreen image performance - that is ten times the resolution of a traditional (co-ax) 'high-resolution' CCTV camera.
The real strength of the Mobotix range of cameras is their capability to perform alone; no need for a PC running CCTV software, nor a Network Video Recorder, simply configure the camera to write its recordings to the internal memory card or a standard NAS (Network Attached Storage) unit.

By useip on 3 Dec 2009

Mobotix is not the first...

This review article actually contains what could be seen as a serious error. We have been using a 5 megapixel 360 view IP camera in some evaluations. These has been available for several years from Grandeye, certainly a long time before I had ever heard of Mobotix.

By Ip_stephenmollfb on 16 Dec 2009

A view from an owner

I was in the market for an IP camera and eventually purchased this model on the strength of the mostly positive reviews I'd read (including this one). The camera itself is ok, but I certainly wouldn't say I'm blown away by it... but then, as it's my first, I've nothing to compare it to so maybe that's unfair.

Some comments I would make however is that I've certainly never managed to achieve the frame rates at the highest resolutions that are advertised in the documentation (which is disappointing as this was something that swung my purchasing decision the way of this camera).

Speaking of documentation, it's some of the worst I've ever come across (and having worked with countless technologies in the last 15 years, I've seen some really ropey docs in my time). The manual is split into two paperback volumes, but the second volume inexplicably and abruptly ends with the statement that you should visit the website to get the rest of the manual in PDF form? What? Did they run out of ink? Even so, I still haven't been able to find the remainder of the manual on the Mobotix website, which I suspect is no great loss as the way it's written is fairly poor as technical documentation goes, so I'm not overly concerned that I'm missing out.

I've saved the best for last, however... the support offered by Mobotix is, as I've found out to my expense, nothing sort of diabolical. I had a very minor problem with the camera generating an alert email every few days for no obvious reason. I contacted support who first suggested turning off alerting and this would fix the problem. Er... yes, in the same way as cutting your legs off saves on trouser bills. Clearly not an acceptable solution, I persisted and persisted some more until, having been ignored for a couple of weeks, I got a response requesting I upgrade to the latest firmware (which had only been released a few days prior). I dutifully did so and that was the end of the line for the camera. The upgrade looked like it had worked fine but, by the time it ended, it was a proverbial brick; completely uncontactable over the network, which is pretty important for an IP camera. An email conversation followed over the next few days which ended in me contacting their CEO to make a formal complaint about this whole mess. The response was hardly apologetic... I was almost made to feel it was my fault (which it most certainly was not... I've flashed the firmware on more devices than some people have had hot dinners!), and that I really should've bought the camera from one of their official partners rather than a regular retailer in the first place and I would've had the partner's support rather than dealing directly with Mobotix as they're not really set up to liaise with or repair products directly from end users. I've eventually managed to return my camera to the (non-partner) retailer where I purchased it and they're dealing with the repair/replacement so, whilst I wait on its return, I thought I'd share my findings on this camera having used it for the last few months. Only wish I'd known all this back before I'd bought it... I'd probably have avoided it.

By gjscott75 on 4 Aug 2010