Mesh 7 review

(In)Sanity!

Given Mesh's appalling after-sales service and shocking customer service levels, why would any sane person give them even £240 never mind £2400! The forums are full of stories where people have spent £1000+ and tried for over 3,6, 9 months to get effective communication and warranty repairs.

By incognitii on 20 Jan 2010

Censorship of Comments

30 mins ago I posted a critical comment re Mesh in response to this article. It has already been removed. Paymasters,huh?

By incognitii on 20 Jan 2010

re: Censorship of Comments

Removed or simply not being posted? Once, I've written some overly technical comment and I could not post it, because the server software filters misidentified as h**king.

By stasi47 on 21 Jan 2010

Good Experiences

I do realise that some have had problems with Mesh but I have not had any problems with their PCs or their support. I bought my last PC from them 2 years ago. My brother bought one 12 months ago and similarily has not had any problems. I have no relationship with Mesh.

By BidAuto on 21 Jan 2010

RE: Censorship of comments

Just to clarify, none of the comments on this review have been deleted or modified in any way - it just takes our system a while to process them, so that's why they sometimes don't appear immediately.

By Mikey_Jennings on 21 Jan 2010

re: Censorship of Comments

Thanks for responding Mikey. Apologies if I have done you an injustice, but my OP posted as shown, almost immediately, then 30 mins later had disappeared! It did not restore until after I had made my second post.

To @BidAuto: I am glad you have not had any problems - I and several of my friends/relatives have. However my point was: given the litany of horror stories - how could you even consider spending such a vast sum with such an unreliable vendor?

By incognitii on 21 Jan 2010

re: Censorship of Comments

Thanks for responding Mikey. Apologies if I have done you an injustice, but my OP posted as shown, almost immediately, then 30 mins later had disappeared! It did not restore until after I had made my second post.

To @BidAuto: I am glad you have not had any problems - I and several of my friends/relatives have. However my point was: given the litany of horror stories - how could you even consider spending such a vast sum with such an unreliable vendor?

By incognitii on 21 Jan 2010

re: Censorship of Comments

Thanks for responding Mikey. Apologies if I have done you an injustice, but my OP posted as shown, almost immediately, then 30 mins later had disappeared! It did not restore until after I had made my second post.

To @BidAuto: I am glad you have not had any problems - I and several of my friends/relatives have. However my point was: given the litany of horror stories - how could you even consider spending such a vast sum with such an unreliable vendor?

By incognitii on 21 Jan 2010

You can say that again

I cannot believe so many different people are having the identical problem posting to the PC Pro comments pages - namely their postings appearing twice or even three times. This has been very noticeable since the website overhaul. Clearly it's a problem with the PC Pro website - perhaps related to the one where postings disappear and re-appear - and really, it should have been addressed long ago.

By Noghar on 21 Jan 2010

mesh never ever

their service is crap and i would not bye anything from them again

By soutts on 21 Jan 2010

Not for me either

I was so impressed with my Mesh computer that, when it died, I bought another. Then realised I had paid for a 3 year "Premium" warranty. Sent it back and they quoted me over £200 to fix it because "People have been smoking near it and it is that contamination that has caused the failure". Didn't say anything in the sales blurb about only using it in a Clean Room. Cost me £60 to get it back and most of the stuff inside is still shiny. I have no way to resolve this problem so it is sat in the garage and will be used for spares.
I'll never pay Mesh another penny in the future.
Shame really

By Haighy on 21 Jan 2010

Dodgy Mesh of Forum Posts.

Never had a single problem with MESH. I've bought three on the trot. If you look at the forums you'll see loads of comments about other manufacturers/system builders that are just as negative. BTW, for a "magazine" site that's name has the word "PRO" in it, you guys are looking a lot less than "pro" with this dodgy comments system. How many people have to complain before you deal with it?

By CraigieDD on 21 Jan 2010

Build your own

I prefer to build my own.Not only because it's sometimes a bit cheaper.It's just that i prefer to choose what components go into it.

By Jaberwocky on 22 Jan 2010

Mesh 'quality'

I really, REALLY wish PC Pro would include customer satisfaction survey results along with the PC's they review/push - as without them I believe the reviews are next to worthless.

Mesh are, without exception, the worst PC manufacturer I have ever come across. Many, many, many people are of that same opinion - yet customer satisfaction never seems to be taken account of in reviews.

My own experience of Mesh is that their 'service' (I use the term loosely) is SO shoddy, incompetent, disinterested and unyielding as to effectively be fraudulent.

A brand new £2,000 PC sitting in it's delivery box, unused from day one as it refuses to boot, plus an armful of emails, and STILL no replacement, no fix and no refund, (after many months) stand testament to that.

By Mr_John_T on 24 Jan 2010

D G

Like Haighy I'm on my second MESH - never again ! Had the hard drive replaced under "at home" warranty - the new one was faulty from the start. Sent the machine back and they "fixed it" yeah right ! When it came back the cables had been re-routed accross the front of one of the cooling fans and the connector for the fans wasn't pushed home. The cables were simply bundled together with a cable tie and one of them was even wrapped tightly round a bunch of others - MMMM isn't that dangerous ? The hard drive is now getting noisy again after only a few weeks but this time I'm replacing it myself - at least I will know it's done properly ! Talking to MESH is a waste of time as you simply sit in a premium rate "QUEUE" but call the sales line ansd it's answered immediately. Maybe that's the answer - if everybody calls the sales line and jams it up maybe they will take notice !

By alpinecharmer on 19 May 2010