Lawnmowers, the TyTN II and one odd insurance request
Posted on 13 Feb 2012 at 00:55
Paul Ockenden explores the curious case of HTC's TyTN and the lawnmower that destroyed it
"Very sadly Vodafone had no more TyTN IIs available, but it did offer me pretty much anything from its BlackBerry or smartphone ranges. I really wanted an HTC Touch HD but Vodafone wasn’t carrying that phone, so I settled on the Touch Pro2.
Despite the promise of next-day delivery the delivery, driver couldn’t even find the village so I had to wait another day for my new toy. But the Touch Pro2 is great so it was well worth it in the end!"
This is an interesting tale not just for that hilarious shredded smartphone picture, but also to see how relatively easy it was for Charles to get a new phone via his insurer.
It’s a fairly well-known fact that many big companies don’t have insurance for things such as simple damage and theft of kit, the theory being that insurance is actually a gamble and in most cases the odds are stacked against you, so if you can afford to cover the cost of replacing your phone you’ll (on average) end up paying less than if you paid for phone insurance.

But because it’s all about averages, you can actually play this game to your benefit: many phone insurance schemes offer just a single monthly price (Vodafone’s is around £7 per month) that doesn’t depend on the value of your handset, so whether it’s a very cheap and basic kid’s phone or a complex business smartphone the premium remains the same.
The insurance company has obviously based its calculation on the average value of lost phones. This means that although the “Don’t insure something you can afford to replace yourself” dictum is true in general, if you have a high enough valued phone it might be worth just thinking about the numbers.
How often, on average, do you damage or lose a phone? In my case, it’s probably once every three years. So with a premium of £7 per month, if I have a phone that would cost more than £252 (36 x 7) to replace I might find insurance a gamble worth taking.
Obviously, everyone’s case will be different, but it’s worth doing the sums before you tick the “no thanks” box when the website tries to sell you insurance along with your phone. Oh, and be careful when you’re mowing your lawn...
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From around the web
Very good point
This is actually an excellent point. The red mist that kicks in when you see that £7/month charge on your bill doesn't really help you calculate the value of the insurance. It still makes it a wriggly business though - I have this week discovered that the insurance on a trial Three phone that I returned within a week is actually still running, since it's administered by a 3rd party who 'didn't know'. I had a real moral problem to not just report the phone lost instead of insisting they return my cash!
On HTC's build quality though, I still have an XDA Exec (HTC Universal) in the 'spare phones' drawer that fell out of my breast pocket and into a French toilet with no case or anything. A couple of days by a sunlit window and it was fine. Maybe I should eBay it before I catch something though...
By mario_miniaci on 6 Nov 2009 ![]()
Free ads?
I'm sure the user appreciated the free advertising for his company; Select Systems.
By Stiggy on 11 Nov 2009 ![]()
Free Ads? 2
Is that Select Systems up in the North Cotswolds? I believe thay are a general PC dealership and consultancy supporting SoHo and SME clients.
By Minou on 22 Nov 2009 ![]()
Free Ads? 2
Is that Select Systems up in the North Cotswolds? I believe thay are a general PC dealership and consultancy supporting SoHo and SME clients.
By Minou on 22 Nov 2009 ![]()
More bullshit
Like the other commenter's have mentioned this piece is nothing more than free advertising for a mate of the "journalist" that "wrote" the "story" wrapped up as a "and finally" piece of fluff.
By dodge1963 on 2 Dec 2009 ![]()
Firstly the reader wasn't a "mate". This was the first time I'd ever spoken to the bloke!
Secondly, as the first comment here points out, I used the story to illustrate an important point about how phone insurance premiums are calculated.
If you see that as fluff and bullshit then please accept my humble apologies...
By PaulOckenden on 7 Jan 2010 ![]()
Paul Ockenden
Paul is a contributing editor to PC Pro specialising in smartphones, mobile broadband and all things wireless. He's technical director of a combined IT and marketing company, which works on websites and intranets for several blue-chip clients.
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