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Critics warn against Government's web dispute plans

Westminster

By Stewart Mitchell

Posted on 2 Nov 2010 at 11:45

The Government is considering setting up a mediation system to help people get personal details removed from websites.

The plans follow dismay expressed by the minister responsible for culture and broadband, Ed Vaizey, that people have been unable to easily get their houses removed from Google's Street View images.

“Essentially it will look to work with industry to see if the complaints process can be improved,” a spokesperson for the Department of Business Innovation and Skills told PC Pro.

“Ed Vaizey wants to set up a meeting with the ISPs and other industry players to discuss the issue and look at the various different options.”

The proposal was announced in the wake of a highly-charged Westminster debate last week that discussed repeated privacy failings by web giants such as Google and Facebook and how the public needed to be protected from their lack of controls.

However, privacy campaigners suspect the plans are a smokescreen aimed at diverting attention from the UK's current ineffectiveness in dealing with problems such as Google's Street View debacle.

Following last week's meeting, the Information Commissioner's Office came under fire for failing to take action against Google after it collected Wi-Fi data during its nationwide photo trawl.

“It doesn't seem well thought out and there's been no consultation on the process – it's really not well developed,” said Jim Killock, chair of the Open Rights Group. “It might have a place, but the Government should really be looking at the existing privacy rules on this that are failing."

“It needs to give the ICO the correct level of power and a correct definition of privacy, so it can take action when appropriate.”

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User comments

I wish people would not confuse the very real issues about Google's WiFi data collection with the absurdity of people wanting their houses totally removed from Street View.

If these people put up big hedges to hide behind, and the Google camera looked over it, that would be one thing. As it is, the camera sees only what anyone walking past or driving past in a coach would see. How can that be private?

Genuine issues are raised by that WiFi data collection. And when I tried to Google Ed Vaizey's comments, I found someone else complaining about Google showing the full address and picture of a battered wife refuge on Street View. A genuine concern to me. Except, it seems to me this had nothing to do with Street View - the address etc would have been found through plain text Google. So I have no confidence the correct solution (whatever that is, because it's not wholly simple) can be reached if the issue can't be analysed correctly.

By AdrianB on 2 Nov 2010

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