Upgrade woes show Android's growing pains
By Stewart Mitchell
Posted on 7 Sep 2010 at 15:23
This situation is made worse, according to Constantinou, by the fact that Android doesn't treat all manufacturers equally, with some getting access to the latest code several months before rivals.
“Google only releases its latest code to select OEMs before launch,” he said. “At the moment, they are supposed to be working on version 3, with a whole new user interface. If, for example, HTC gets access to the code, it would have a real advantage over manufacturers that didn't get it until the official release maybe six months later. Six months is a long time in this industry.”
Baxter-Reynolds said Google should look to how Microsoft handles such problems, as the software giant has “had decades to get the hang of working with disparate hardware platforms from different manufacturers”.
Indeed, Microsoft is being much more controlling than Google when it comes to Windows Phone 7 OS, setting strict hardware requirements and not letting manufacturers or vendors add skins on top of the interface.
Will users turn away?
Google acknowledged in a blog post earlier this year that it faced challenges with multiple versions, manufacturers and developers, but said it has made available a strong enough set of tools to enable smooth upgrade paths for vendors and consumers.
Still, when newswires are buzzing with bad news stories about Android updates and forums are full of rants from end users, some warn that people's patience will only hold out so long.
“It would be a shame if they didn't sort it out,” said Baxter-Reynolds. “Without a concerted effort from Google and the device vendors, I fear this problem is only going to get worse, consumers will get more and more confused and ill-served.
“At the moment, users that are really tech-savvy can get their heads around this and get what they need out of the market, but it's much harder for the more casual user,” he added.
From around the web
HTC ahead of the game...
As HTC made the Nexus One its no doubt that they got the source before other OEMs - they released the Desire before others and I've been on 2.2 since it was released to SIM free versions in July/August. FroYo has been out for a few months now but its the OEMs choice of UI that is dragging release dates back. Couple this to mobile operators obsession of adding their own (pointless) apps and further delays are inevitable. OEMs like HTC need to do away with these add-ons and leave it to the operators to create apps which are then put on the Market.
Android is an exciting platform but a bit more conformaty is required to rrally take off.
I can see why Samsung have 'run short' of AMOLED screens - gives them a chance to catch up with HTC...
By EddyOS_2K9 on 7 Sep 2010 ![]()
Yes, is stuff like HTC Sense really worth it?
I agree with EddyOS.
For all reviews (including those in PC Pro and Computer Shopper) have lauded HTC's 'Sense' tweaks to Android...
...is it really worth it for HTC who have to do extra work, and to consumers, who have to wait?
Surely updated apps from OEMs via the Market are the way to go, if tweak they must.
By Cantabrian on 7 Sep 2010 ![]()
Android or the broken business model..
...the problem here seems to me to be one of operators wanting their own custom firmware...
Now I grant you Apple have got this bit of controlfreakery spot on, its just version x.y.z of firmware, no messing about with different release dates in order to have a bunch of irrelevant shortcuts and a custom boot animation depending on which network shipped the handset.
Given the prevelance of 24-month contracts, and the bargain prices of some sim only contracts from MVNOs, I'd advise anyone who can possible stump up the cash for the handset up front to go sim-free for smartphones.
By rsw75 on 7 Sep 2010 ![]()
Control
Google doesn't want to control the market, but it is hurting the market.
Microsoft learnt this lesson, with Windows Mobile - you want an updated version of the OS? Buy a new device. Now they are following Apple's model and controlling the release of the OS themselves and not letting the OEMs and operators add their own skins and "functionality" to the handsets.
This is something Google has avoided, with its OSS model, and it isn't working.
With new devices in August and September coming to market with versions 1.5 and 1.6, when 2.2 is the actual version and 3.0 only a couple of months away, it is unforgiveable.
It is like buying a PC, which still has Windows 98 or ME installed!
OSS is all fine and dandy, but Android is starting to suffer from the same fragmentation problems as its parent, Linux. Theoretically, it is an easier and more flexible solution, but, because Google have no control over the market, the manufacturers can drag their feet and hope that people will buy a new, more modern unit, rather than waiting for the upgrades.
Of course, technically aware users can roll out their own updates. A friend has an original T-Mobile G1, which is currently running 2.2, it runs faster than it ever did before, but it isn't a suported upgrade and if it breaks, he is stuffed, with no support.
By big_D on 8 Sep 2010 ![]()
Did Apple get ir right?
I'm not one to readily laud Apple, but their insistence on keeping control over their platform means that every user gets the same experience and carriers can't mess up their product.
The features of a phone should be determined by the manufacturer -not the carrier. At least with PC bloat-ware you can ignore or de-install it.
By milliganp on 8 Sep 2010 ![]()
@rsw75
You don't have to SIM only in order to get an unadulterated handset. I bought my last two handsets from mobiles.co.uk, one on Orange and one on Vodafone, and both have been the plain vanilla versions without all the Orange/Vodafone pointless apps. And I decided to do away with HTC's Sense UI and install a third party app instead, making the underlying OS far less relevant.
By jgwilliams on 8 Sep 2010 ![]()
@rsw75
I got mine from CPW, they stock unbranded Desires so you get the SIM-free version.
I've no issues with Sense as such, it's the apps they think they need to install that bother me (and everyone on operator version of the FW). HTC got 2.2 out quickly after Google released it for the N1 - it's Vodafone/T-Mobile/Orange/3/o2 that are dragging their heels
By EddyOS_2K9 on 8 Sep 2010 ![]()
sorry, last comment was a reply to jgwiliams...
By EddyOS_2K9 on 8 Sep 2010 ![]()
No more backup!
HTC Desire download took place to upgrade the phone. Once it was accepted the phone needed a factory reset to get everything working properly. Then we found the Google had dropped the backup/restore function, without any warning. So we couldn't restore our data. We were not amused!
By DJ2003 on 9 Sep 2010 ![]()
No more backup!
HTC Desire download took place to upgrade the phone. Once it was accepted the phone needed a factory reset to get everything working properly. Then we found the Google had dropped the backup/restore function, without any warning. So we couldn't restore our data. We were not amused!
By DJ2003 on 9 Sep 2010 ![]()
Growing pains or peer pressure?
I think reviewers need to look long and hard at why they make such a big deal of which Android version devices are running. There's nothing actually wrong with Android 1.6, for example, and yet recent reviews here and elsewhere have made a big deal about this despite the fact that the added functionality is pretty insignificant in many cases. The jump from Android 1.6 to 3.0 will be much more significant for users than 1.6 to 2.1 or even 2.2 in real terms.
By stefani on 9 Sep 2010 ![]()
Apple OS immune from upgrade woes
Oh, weren't there stories of bricked iPhone 3s after the recent iOS4 update?? I don't think this is a problem just for Android if you look at the Apple fora...
By stefani on 9 Sep 2010 ![]()
Google Android - another example
My experience with uninstalling Chrome makes me unsurprised at Android woes. I now assume Google are merely incompetent but the difficulties with uninstalling Chrome tended at the time to a more sinister explanation.
In case anyone doesn't know: if you make Chrome your default browser it cannot be removed without editing the registry. After uninstalling Chrome, shortcuts no longer work because they still point at the non-existent browser. I received no apology or explanation from Google and I don't know to this day if they have fixed the problem. My decision was "never again" quite frankly.
But hey ho - 'forever' is a long time!
By dgreen53 on 10 Sep 2010 ![]()
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