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Microsoft yanks Surface update until New Year

Surface Pro 2

By Barry Collins

Posted on 19 Dec 2013 at 08:35

Microsoft has withdrawn a firmware update for the Surface Pro 2 that was reportedly displaying false error messages.

The update, which was released on 10 December, was - somewhat ironically - intended to improve system stability, among other things.

However, some of those who downloaded the update received an error code when they attempted to install it.

In a statement sent to WinBeta, Microsoft claims the error message is a bug in itself, and that there's no problem with the actual firmware.

To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update

"Some people may by experiencing a false error message, 80070490," the statement reads. "The firmware update should be installing correctly; however, if you received this error message, we recommend that you go to Device Manager and check the firmware history to ensure the latest update installed."

However, Microsoft has decided to pull the update, and won't be releasing a patched version until the New Year. "To ensure the best experience for our customers during the holiday season, we have taken steps to remove the update for Surface Pro 2 that was previously published through Windows Update on 10 December 2013," a message on the Microsoft Support site reads. "We are working to release an alternative update package after the holidays."

The second-generation Surfaces have been beset with a series of bugs. Earlier this month, a firmware update for the ARM-based Surface 2 locked some users out of their machines because of a problem with the BitLocker encryption system.

The company also admitted that it had found another bug with the new Surface tablets, which resulted in the screen dimming when running demanding applications, such as games.

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