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iPhone 5s hit by battery problems

iPhone 5s

By Nicole Kobie

Posted on 30 Oct 2013 at 09:51

Apple has admitted there's a battery fault in a "very limited" number of iPhone 5s handsets.

The company said it will replace the affected phones.

"We recently discovered a manufacturing issue affecting a very limited number of iPhone 5s devices that could cause the battery to take longer to charge or result in reduced battery life," Teresa Brewer, an Apple spokeswoman, told The New York Times.

"We are reaching out to customers with affected phones and will provide them with a replacement phone," she added.

The problem is thought to be limited to no more than a few thousand phones; Apple sold nine million iPhones in the first weekend of availability after the launch of the iPhone 5s and iPhone 5c.

A search on Apple's forums reveals a host of users complaining about short battery life, with some saying the new handset lasts between three and five hours between charges - well below the promised ten hours of talk time.

One user said: "The iPhone 5s battery is awful! I went from 100% to 0% twice yesterday and I didn't even use it much. It drains just sitting idle."

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User comments

Is this a first?

Apple actually admitting the product if faulty strait away, instead of blaming it on the customer for 'holding it wrong' or 'looking at it funny', before caving in and replacing.

By qpw3141 on 30 Oct 2013

Surely Apple stuff just works doesn't it?

By curiousclive on 30 Oct 2013

it is ios7 fault

I had same problem with my iPhone 4s look at the usage timer , some times is equal to standby timer.which refer to the phone always working and never goes to standby mode.

By nabulaer on 31 Oct 2013

batteryscore iPhone battery test app

Found this iPhone battery test app while I was doing some research on my iPhone battery problem.

It's not yet available... but I'm kinda curious how this will work.

By BeneLicht on 4 Dec 2013

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