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Microsoft, Google – now Amazon joins list of big-name outages


By Barry Collins

Posted on 20 Aug 2013 at 12:34

Amazon joined the list of major internet companies suffering outages last night, with customers unable to access the retailer's website.

It follow a string of failures at high-profile sites, with Microsoft's suffering a prolonged outage last week, and all of Google's websites taking a short dip on Friday evening that saw overall internet traffic levels fall by an estimated 40%.

The Amazon outage reportedly lasted for around half an hour. Amazon is remaining predictably coy about the cause of the outage, although Amazon Web Services users also reported problems, indicating it was a widespread problem with the company's hosting infrastructure, rather than the retail site specifically. Netflix was also affected by the outage.

Google was equally tight-lipped about the blip that took all of its websites out on Friday evening. Although Google suffers from occasional lapses on individual sites and services, it's incredibly rare - if not unprecedented - for all of the company's services to go down at the same time. There's no evidence to suggest the Google and Amazon outages are related, although both are estimated to have cost the companies hundreds of thousands of dollars in lost revenue.

Microsoft was more candid about the problem that prevented many people from accessing their accounts last week. The company blamed a "failure in a caching service that interfaces with devices using Exchange ActiveSync", which it took a couple of days to fully resolve.

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User comments


NSA tapping into company networks I fear

By Chrisfjr1300 on 20 Aug 2013


Or removing kit that was doing the tapping before the companies are allowed to make their declarations of what the NSA was doing. A court can't subpoena what's not on the premises any more.

By alynsparkes on 20 Aug 2013

Not enough primary nodes

All the big companies are centralising their offerings in Ultra-Data centres, which I fear is the root cause generating vulnerability.

To keep these kind of sites up in the face of DDos and other abuse they need to have more a more highly distributed Network with replication across more Regional primary nodes.

It's also worth considering point to point Fibre links "Off the public grid"

By Gindylow on 22 Aug 2013

The Cloud

Has Aids its official even Kaiser report agrees - its toxic - the cloud is over anyone investing in it is going to be stung!!!

Who wants to put their private data up on the cloud must be mad as hatters with Prism and the NSA watching and stealing valuable company date . info , stock info etc etc etc....

By Omendata on 23 Aug 2013

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