Evesham responds to PC Pro readers

 

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By Emma Winfield

Posted on 11 Feb 2003 at 17:17

Following a PC Pro review (in issue 100, February 2003) Evesham has clarified its position regarding the specification of the Evesham Axis 2400+ MK.

The official statement from Evesham, taken from the PC Pro forum, is as follows:

'Regrettably the [Evesham Axis 2400+ MK] review hit the streets at a time when many staff were taking leave and communication was somewhat slow and restricted.

Originally the PC submitted was specified to have a standard Radeon card, but due to the difficulty in physically identifying the card, many of our systems went out with the Pro card on board - we believe in excess of 300 people have unwittingly received an upgrade to a Pro card during December. This included the system sent to PC Pro for review.

When we became aware of the issue through PC Pro it was agreed that the price for the reviewed system would be altered to £1069, which is what was eventually printed. However, the original build specification at Evesham wasn't updated as the agreement with Pro was not registered. Hence customers were told they could only get the reviewed specification, which our records showed as a £1049 system with no Pro card.

We have now rectified the error and if customers wish to upgrade to the Pro version of the card we are happy to supply them with the reviewed specification.'

PC Pro's May issue will be covering this situation in more detail in the Helping Hand section of the magazine. This will be out on 20 March.