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Surface Pro ranked least repairable tablet

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By Nicole Kobie

Posted on 28 Feb 2013 at 17:01

Microsoft's Surface Pro is the least repairable tablet, according to iFixit.

The repair website ranked a selection of top tablets on how easy it is to get inside and replace parts, giving the x86 version of Microsoft's tablet a score of one out of ten for the "tons of adhesive" used and the difficulty opening the tablet.

The Surface RT didn't do much better, with a score of four out of ten, because it's hard to open the device.

Every time you walk into an electronics store, you’re making a choice

Microsoft was joined at the bottom by Apple, with versions two through four of its iPad and the iPad mini all scoring two out of ten, with iFixit criticising the heavy use of glue and how easy it is to break the screen when opening the tablets.

All the other tablets on the ranking - including the original iPad, Amazon Kindle Fire HD and Samsung Galaxy 2 7.0 - scored five or more. The Dell XPS 10 was awarded the top score of nine out of ten, with iFixit saying it was easy to open and remove the battery, and featured colour-coded screws and labelled cables.

"Every time you walk into an electronics store, you’re making a choice," said Kyle Wiens, iFixit CEO. "Every gadget you buy is a vote cast. We want people to make informed decisions, as their vote influences how hardware manufacturers choose to design in the future."

"Some may care that their tablets are easy to repair and upgrade; others may not," he noted, adding the list doesn't include every single tablet on the market, but saying more would be added. "Our hope is that through customers’ votes, manufacturers will create long-lasting, easy-to-repair hardware that we can all love."

While iFixit's chart is focused on consumers, HP has said it made its ElitePad easy to open up and service as a selling point for businesses. That tablet hasn't yet been ranked by iFixit.

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User comments

Crocodile tears

I have to say this sounds very like the kind of complaints people made when transistors replaced valves, and when solid state circuitry replaced the previous bulky, heavy and less reliable devices.

People want smaller, thinner, lighter devices, and with more and more being minituarised onto chips, one day there will be only a single part for each device.

Of course, if you're a back street electronics repair shop this might mean your business future is limited, but that's what technology is all about - replacing the old and bringing in the new.

By SwissMac on 28 Feb 2013

@SwissMac

No where in the article did it say progress had to be stopped, just so that if the thing goes wrong it doesn't require a very difficult repair.

I have a couple of laptops in a cupboard which I was able to repair myself for a fraction of what an official repair/replacement would cost and my mum's phone has gone on for years longer than it would if the battery wasn't easily replaced.

The latter also became one reason I got an Android phone, user replaceable battery.

By tech3475 on 28 Feb 2013

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