Vodafone BlackBerry users lose data services
By Barry Collins
Posted on 11 Jan 2013 at 14:24
BlackBerry users on the Vodafone network may be unable to access their data services.
The problem, which seems confined to the Vodafone network, but is reportedly affecting users across Europe, the Middle East and Africa, has left customers without email and instant messaging services. The outage is affecting customers who run their own BlackBerry Enterprise Server as well as those who rely on RIM's infrastructure.
"We are aware that some BlackBerry customers are experiencing issues," a message on Vodafone's support forums reads.
"Vodafone is working closely with Research in Motion (RIM) to restore full service as soon as possible. As soon as we have further information we will provide further updates."
RIM, meanwhile, appears to be lobbing the ball into Vodafone's court. "All BlackBerry services are operating normally but we are aware that a wider Vodafone service issue is impacting some of our BlackBerry customers in Europe, Middle East and Africa," reads a company statement.
"We are supporting Vodafone’s efforts to resolve the issue as soon as possible."
Technical problems, albeit confined to one network, are the last thing beleaguered RIM needs ahead of the crucial launch of its BlackBerry 10 devices at the end of this month.
Is your business a social business? For helpful info and tips visit our hub.
- Windows 8.2: release date, features and free cloud version
- iPad sales stall as owners "too happy to upgrade"
- iPhone 6 features, specs and UK release date: when does the iPhone 6 launch?
- iWatch UK release date, specs and price rumours: when is the iWatch coming to the UK?
- Killing the Surface Mini hit revenues, Microsoft reveals
- How Google Glass ruined my lunch hour
- Smartphone battery packs: can a USB power pack beat the festival battery blues?
- Windows Easy Transfer – not so "easy" in Windows 8.1
- Formula 1: what a difference virtualisation makes
- Office of the future: comfy chairs and tablets everywhere
- I went to Glastonbury and the only thing that got high was my smartphone
- Meet the robots helping teach children
- PaperLater: would you pay to print the internet?
- Amazon vs Kobo: how much to make the ebook switch?
- Phishing emails: how I nearly got caught out
- How to add in-app purchasing to an iPhone, Android or Windows app
- Remote-control ransomware: TeamViewer and software hardball
- Why laptops with serial ports matter to the Internet of Things
- Make your mobile battery last longer
- Small steps into handling Big Data
- Nexus 5: does it really run stock Android?
- How to get broadband to a garden office
- How to write your company's IT security policy
- Raspberry Pi and Wolfram: a must-have for every child
- Could you get by with Office Web Apps?