iOS 5 beta "causes iPad to overheat"
By Nicole Kobie
Posted on 1 Jul 2011 at 12:44
The beta of the next version of Apple's iOS is reportedly causing the original iPad to overheat.
Apple announced iOS 5 last month, but the full version won't be released until this autumn. However, a beta can be downloaded by developers registered with Apple.
A PC Pro reader told us his first-generation iPad overheated after installing iOS 5, "to the point where it was almost burning". He claimed the screen reached a temperature of 65 degrees centigrade - despite being turned off - and the Wi-Fi chip stopped working.
I'm extremely concerned this is apparently a known issue and yet the iOS 5 download is still available
He was told by staff at the Apple Store in London's Regent Street that it was a "known issue" with first-generation iPads running the iOS 5 beta. "I'm extremely concerned this is apparently a known issue and yet the iOS 5 download is still available," the reader told us.
The Apple Store initially refused to replace the developer's iPad, citing the terms and conditions attached to its beta software, before finally agreeing to provide a replacement and £60 of vouchers for the App Store in compensation.
Developers who access Apple's beta software must agree to a non-disclosure agreement, however a blogger reported five days after the launch that the iOS 5 beta was causing the iPhone to overheat.
Apple declined to comment on this story.
From around the web
Your wrong!
Of course, this is because the guy was using it the wrong way. He should've been using it in an igloo or some refrigerated confines while standing on one leg.
No doubt Jobs will be out to show him the error of his ways and release a cooler pack to go on the outside. How iCool is that?
By Steve_Adey on 1 Jul 2011 ![]()
No, You're Wrong
Steve, you are just being silly! The prescribed Apple way of using IOS 5 is to immerse your Ipad in a bucket of cold (>5Deg C) water whilst whistling the Happy Woodcutters Song. It's people like you who could end up voiding peoples warranty. :D
By mrmiley on 1 Jul 2011 ![]()
T+Cs
Yeah, well all understand the risks of using beta software, but I don't think that includes the risks of frying your device. At worst, you loose everything and rebuild. Broken device is a little different.
By Jules75 on 1 Jul 2011 ![]()
Why didn't it shut down?
Trying to ignore the usual sarcastic comments (which appear within minutes of any news item about Apple)......
Why didn't the iPad automatically shut down? I was on holiday recently in Turkey where the temperature was over 37 degrees centigrade. Due to the heat from the sun (and my excessive playing of Angry Birds), my iPad brought up a warning that it was shutting down due to getting too hot. Has this been removed in iOS5?
By smn1973 on 1 Jul 2011 ![]()
Re: Why didn't it shut down?
Well, it would appear that the autoshutdown is either not there or not working...
Maybe that's because it's beta and it's (one of) the known issue(s) the chap in the store alluded to
By greemble on 1 Jul 2011 ![]()
Was he holding it right?
What is the Apple approved way? Arm's length and with the screen facing away from you?
By Lacrobat on 1 Jul 2011 ![]()
iHeat?
Could be handy to keep dinner warm, warm bread rolls, fry eggs, thaw frozen meat for cooking, use as a heat patch on sore muscles. Plenty of new features apple can advertise as by design ;)
By mr_chips on 1 Jul 2011 ![]()
I stand corrected
It was the right foot ;-)
By Steve_Adey on 1 Jul 2011 ![]()
iPad 3
By the time the iPad 3 arrives Apple will most certainly have found a way to make the ipad 1 slow as a bucket of nails; they might also make an update that simply won't work that well with it.
Such is the way of Apple.
By rhythm on 1 Jul 2011 ![]()
@rhythm
Such cynicism - as if Apple would deliberately 'downgrade' exciting hardware in order to flog new!
Lets face it the original iPad1 must be a year old, so its well past it!
By wittgenfrog on 1 Jul 2011 ![]()
@rhthm
I have often pondered the same thing, but it's not just Apple doing it. All hardware vendors write new drivers / code which they insist you need but inevitably slow your PC until you buy a new 1
By DaChimp on 1 Jul 2011 ![]()
It's the self-destruct mechanism...
...designed to extort even more money out of Apple ustomers. When will they ever learn?
By BornOnTheCusp on 1 Jul 2011 ![]()
The ignorance..
.. of some commenters here is ridiculous. This is beta software, to accuse Apple of deliberately doing something like this on purpose to sell more newer iPads is far too premature.
It is BETA software for a reason. It isn't finished. Public betas are there for a reason, to find and sort out bugs like this!
By QassimF on 1 Jul 2011 ![]()
OS upgrades & obsolescence of hardware
I could not agree more - Apple do seem to provide software upgrades that kill off older devices in terms of performance. I guess you need to stop upgrading past a certain point. Or be a good fanboi and trot down to the Apple store... (I speak as a relatively happy iPhone 4 user).
By halian on 1 Jul 2011 ![]()
While I'm at it...
I upgraded iTunes last night (after ignoring nag for ages). All finished - started iTunes - "some files are missing blah blah". Broken. Had to download and completely re-install - thankfully that DID work. And it's not a beta...
By halian on 1 Jul 2011 ![]()
Not sure I agree about the obsolescence software...
I've got a 160Gb iPod Classic which I bought many years ago and it's working absolutely fine with the latest firmware software and iTunes
By Chatan on 1 Jul 2011 ![]()
They'll fix it. It's a beta after all. I haven't heard of this on any other sites strangely enough so even though it seems to be a known issue nobody on the internet seems to be saying anything
By TimoGunt on 1 Jul 2011 ![]()
Forced Upgrade?
Making the iPad 1 burn out (literally) would be an interesting way to increase sales of iPad 2.
By skarlock on 2 Jul 2011 ![]()
@QassimF - the overheat should have been found previously in alpha testing and should have therefore been dealt with prior to the pubic being able to get their hands on the beta package.
Apple are the only ignorant party involved here. The it's OK it is a known issue approach is not good enough. Prevention is better than cure.
By mr_chips on 2 Jul 2011 ![]()
I call foul...
Since my daughter works at a London Apple Store(not Regent St) and she says that no such report is circulating about a burnt out iPad.
When you google this, all you get is this single source - no other corroboration. So what this amounts to, is an anonymous reader at pcpro claims something no-one can prove and it spreads like wildfire around the net.
Someone has an agenda here.
By atlunch on 2 Jul 2011 ![]()
@mr_chips
Don't ever become a software developer. You won't get on in the industry.
By QassimF on 2 Jul 2011 ![]()
I agree with atlunch. This story appears to be just heresay with no investigative confirmation. Is there any proof that any of this happened?
By TimoGunt on 2 Jul 2011 ![]()
Wasser Problem?
On the "OK, it is a known issue" point you one needs to remember Apple's constant upgrade policy.This overheat, of course, is the result of Apple user research and is a new feature designed to keep your hands warm in winter. LOL
By jontym123 on 3 Jul 2011 ![]()
Source of the story
The source for this story (who asked not to be named because talking about this breaks a non-disclosure agreement with Apple) is known to a member of the PC Pro staff.
We have also seen Apple repair documentation and are satisfied that the story is accurate.
Barry Collins
Editor
By Barry_Collins on 3 Jul 2011 ![]()
A new additional magical feature
Apple will market the new heating feature of the iPad as "magical heat for those cold winter months"
By arthur_cabot on 3 Jul 2011 ![]()
@Barry_collins
... yeah, but is your man a heat source.....
By CraigieDD on 4 Jul 2011 ![]()
Does the repair documentation quote the replacement being given due to a problem caused by iOS 5, or does it just say that the old unit overheated?
By Antoine on 4 Jul 2011 ![]()
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