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Is Google planning a Skype rival in Gmail?

phone

By Stewart Mitchell

Posted on 25 Aug 2010 at 13:26

Google is reportedly planning on launching a VoIP service that works directly from Gmail in a bid to turn the email and messaging service into a communications hub.

According to a report on CNet, Google is testing a service that would work straight out of Gmail and enable users to call mobile phones and landlines.

The company already has two voice products in its stable. Google Talk is a VoIP and messaging service that works between Gmail users. In the US, Google also has a service called Voice that gives subscribers a central number they can use as an contact point that can be forwarded to any number.

The move will come as little surprise to Google watchers, with analysts predicting last week that the company planned to move into the Unified Communications and Collaboration (UCC) market.

According to Frost and Sullivan researchers, a recent surge of Google takeovers in communications companies - such as Android, 2Web Technologies, Marratech, GrandCentral and Gzimo5 – signalled a move into more advanced telephony.

“Although Google has not officially announced this strategy, it is evident that, by continually adding new UCC applications to its portfolio and focusing on integrating them, the company is effectively entering the UCC market," said Frost and Sullivan analyst Dorota Oviedo in a report entitled Google storms unified communications and collaboration market.

Google declined to comment on the new Gmail voice service.

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From around the web

User comments

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In other news, Eric Schmidt proposes, and gives his new-found fiancé a ring.

By SteveWiilliams on 25 Aug 2010

Eh?

@SteveWiilliams
Sorry, didn't get that.

Coincidentally, logging into gmail today, I got a popup telling me about Google Voice. But looks like the service is US only, unless I misread it.

By mviracca on 25 Aug 2010

Seems to be live in UK?

Is it right to suggest this has taken us by surprise? It seems to be live for calling to various countries including the UK with a $0.10 starting balance. Did a quick test and got a call through to my mobile phone.

By halsteadk on 25 Aug 2010

How is this charged then?

@halsteadk
Did the cost of the call come from the person receiving the call then? Or do you have to top up? I don't get it and I'm too tired to watch all their annoying and patronising videos.

By mviracca on 25 Aug 2010

@mviracca

Unfortunately it seems that it was an accident that it was made live to non-US English users so it has now gone.

There's no way that someone receiving a call can be charged for it, so the caller pays. There was an initial credit of $0.10 so I didn't need to top-up to check I could get my phone to ring. Attempting to top-up took me to Google Checkout. There were some glitches with the interface but that may be why it isn't available yet.

By halsteadk on 26 Aug 2010

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