Dell drops Ubuntu PCs from website... for now
Ubuntu systems dropped from Dell's website as company attempts to "simplify" its range
Dell has stopped selling consumer PCs preloaded with Ubuntu from its website, and doesn't know when they're coming back.
A search for Ubuntu on the Dell UK website returns only one laptop - the Dell Latitude 2100 from the company's business range.
Dell insists that it's continuing to sell Ubuntu systems, but only over the phone. "Dell has offered select consumer systems with Ubuntu pre-installed for more than two years, and is continuing to do so," a company spokesperson told PC Pro.
The reason why they’re not on our main pages is because Ubuntu systems are primarily targeted towards advanced users and enthusiasts
"A number of our current consumer and SMB systems are available with Ubuntu, including a number of our Inspiron and Vostro laptops and desktops, the popular Inspiron Mini 10 netbook and the Studio XPS 7100 desktop.
"We’ve recently made an effort to simplify our offerings online, by focusing on our most popular bundles and configuration options, based on customer feedback for reduced complexity and a simple, easy purchase experience. We’re also making some changes to our Ubuntu pages, and as a result, they are currently available through our phone-based sales only."
When we asked why Dell had decided to sideline the Ubuntu PCs, the spokesperson said "this is not a permanent decision, and Dell remains committed to offering Ubuntu." However, the spokesperson couldn't confirm when, or even if, Ubuntu-based PCs would return to the website.
The Dell spokesperson also suggested Ubuntu is failing to win over the public. "The reason why they’re not on our main pages is because Ubuntu systems are primarily targeted towards advanced users and enthusiasts, and the vast majority of consumers purchase PCs with Microsoft Windows pre-installed," the Dell spokesperson claimed.
One reason why consumers might not be snapping up Linux-based systems is that Dell's own advice page warns anyone other than open-source developers to stick with Windows.