Gmail spooked out over Halloween
By Barry Collins
Posted on 2 Nov 2009 at 07:39
Google's Gmail service has once again suffered from a prolonged outage, in what's becoming an increasingly common problem with the webmail service.
Users began reporting problems on Halloween (British time), claiming that they couldn't get access to the web front-end of Gmail. Some complainants on the Gmail help forum claimed they couldn't access the service for two days.
Hell will freeze over before I pay one penny to Google after this debacle
The outage appeared to affect users worldwide, including in the UK. "I'm in London, have had no access now for roughly past 24hrs," claimed one user on the help forum. "Have filled in a support form to Google with an alternate email for them to contact me on but no reply yet. This is really bad! I urgently need to access my mail for work now."
"More than 30 hours without email... totally unacceptable," wrote another user. "I'll definitely have to reconsider my selection of Gmail for my primary email account. It may be I have to pay for an account but hell will freeze over before I pay one penny to Google after this debacle."
Google's App Status dashboard only acknowledged there was a problem with the service on Sunday (1 November), and then suggested it was a minor issue.
"We're aware of a problem with Google Mail affecting a small subset of users," the company reported on Sunday evening. "The affected users are unable to access Google Mail."
An hour or so later, the company said the problem was fixed and that it had affected "less than 0.001% of Gmail users". The company offered no reason for the outage.
Reports of Gmail outages have grown increasingly frequent in recent months. The webmail service was knocked offline completely for two hours at the beginning of September, with Google blaming overloaded servers for the problem, which was sparked by "routine maintenance".
Gmail suffered another outage later that month, although once again the company insisted it affected only a small subset of users.
By bubbles16 on 2 Nov 2009
Well G-Mail worked perfectly for me over the weekend, no problems at all.
By Bureaunet on 2 Nov 2009
is this a problem specifically with the web interface, or have these problems been with the mail servers as well?
By Penguat on 2 Nov 2009
- Google Glass: mugger bait, pub problem and other lessons learned from two dangerous weeks
- Twitter, please don't fiddle with my feed
- How Satya Nadella can get some pay-raise karma
- Windows 10: a step back to go forward
- Michael Dell: Cloud infrastructure is the roads, bridges and highways of the 21st century
- How to check your identity hasn’t been sold to the hackers
- Tim Cook: this is how much TV has changed since the 70s
- Westminster wins the .London battle
- 20 years of PC Pro: from deep pan pizza to virtualisation
- Five reasons why the Apple Watch leaves me cold
- How to sell more ebooks on Amazon
- 10 ways to make your business more secure
- Top five VoIP mistakes
- How to add in-app purchasing to an iPhone, Android or Windows app
- Remote-control ransomware: TeamViewer and software hardball
- Why laptops with serial ports matter to the Internet of Things
- Make your mobile battery last longer
- Small steps into handling Big Data
- Nexus 5: does it really run stock Android?
- How to get broadband to a garden office