Toshiba won't ship Windows 7 upgrades until December

I have to question what is so incompatible with a Toshiba laptop that it needs such special treatment. Doesn't make me want to go out and buy one...

By halsteadk on 20 Oct 2009

This delay is infuiating and the excuse given is ridiculous as this should have been handled much better before hand but I have to comment on the sensationalist way this article has been written.

The charges for the upgrades are hardly a secret, despite being marketed as free the websites clearly state the cost and the reasons for the costs if you bother to read them, a basic skill most people seem to lack these days.

You didn't expose anything in your "recent investigation".

Your article also states "However, unlike most PC manufacturers, Toshiba was charging up to £28 for the priviledge". You cover yourself with the wording but you blatently mean it to come across as though they other manufactuers aren't charging when your linked article clearly shows that they are.

By Relisys on 20 Oct 2009

Real reasons?

MS never sent Toshiba an RTM copy? Toshiba never tested the RTM? Over-charging, false advertising, under deliver and being late by so many weeks. Not even small compensention was offered, that gotta hurt.

By zeevro on 20 Oct 2009

***excuse the spelling***
The edit button isn't working. (What edit button?)

By zeevro on 20 Oct 2009

"Free"

@Relisys

Unfortunately it seems that no-one understands the definition of "free" these days, a bit like few ISPs who use the term "unlimited" actually understand the definition of that word.

They should never have used the word "free" in conjunction with these upgrades if they were planning to charge anything for them. "Free" does NOT mean "0 + admin + shipping".

By halsteadk on 21 Oct 2009

Toshiba mustn't have Windows 7?

I wrote back to toshiba and said as an IT consultant I don't need their 'SPECIAL' DVD just send me my copy of Windows 7 and Key. Unfortunately they REFUSE to oblige and I need to wait until December at the earliest to receive my copy of Windows 7 Toshiba assured me when I bought the laptop would ship in October.
Toshiba tells lies and obviously doesn't care about their customers once they have purchased.

By slowhandjoe on 21 Oct 2009

Toshiba Windows 7 upgrade con

I've been looking forward to getting my Windows 7 upgrade from Toshiba, promised Oct.23rd. My new laptop runs all the Toshiba advertising software and help aids, taking up valuable disk space and extra time to boot, whilst constantly running software in the background that I neither want or need. Could it be that the delayed Toshiba driver DVD needed to upgrade to Windows 7 will contain all the same bumpf that I can't wait to wipe off?The Windows 7 upgrade disk is available, so why else would Toshiba delay shipping? Are they saying that my all singing and dancing laptop can't run the MS upgrade? Very poor!

By MartinLuc on 22 Oct 2009

Toshiba bending the truth

Here is a copy of the text on th etoshiba website, no mention of November on here?

How can I get the upgrade to Windows® 7?
It is easy to obtain the upgrade to Windows® 7 for only £27.90 INC VAT . Your Windows® 7 disk will be despatched after the launch of Windows® 7 on 22nd October 2009. For more details, please refer to the below document and the Windows® 7 Upgrade Redemption Website.

By slowhandjoe on 22 Oct 2009

Better than Samsung

Samsung aren't even allowing you to register for the Windows 7 upgrade until December, with disks likely to arrive around the beginning of February - and they won't even say what they're handling charges are yet!

By DannyColes on 23 Oct 2009