Exposed: the PC repair shops that rifle through your photos and passwords

I know a company that does this everyday. They dont steal peoples details i have to make that clear now but they do misdiagnosed and look throught peoples personal files. i know this to be a fact because i work for this company and am fed up with how they work and currently looking for somewhere else to work.

By Wacky17 on 5 Oct 2009

Is Morality dead?!? Not at TheITPitStop.com!

It seems these companies truly have no morality, and should be exposed! Theitpitstop.com is constantly trying to ensure our engineers are educated in best practices and nobility. Good will is priceless, and something small companies should thrive on. Wacky17: If you want a job, get in touch ;)

By TheITPitStop on 24 Jan 2011

Tricky One

I am a computer technician. I work on computers every day. Some faults do not require the looking at of private data. What these people are doing is totally wrong.

However, some jobs would require looking at data. For example, if a customer asked me to format the hard drive and backup their data for them, I would then need to look at some of that data once restored, to make sure it did not get corrupted in any way. Yes you can do checks without looking, but a quick view of photos or documents makes sure everything is ok. I would hate to think I was being spied on and then accused of something I was not doing for the wrong reasons. Just the other side of the coin here.

By technicalguy on 19 May 2011

Dear technical guy

where about in the uk are you? i keep taking my laptop to pc world to be fixed but everytime they dont charge me.. and my mom comes back so chuffted that they didnt charge to fix it.. but the thing is they didnt do ANYTHING THATS WHY, last time my laptop broke the guy just removed the symptoms of the problem(it was a virus that made itself show up on my webpage toolbar) well the virus was still there i checked my laptop and found it again:/ all he did was hide it, in the end i had to recover my laptop.
im having a problem with it running slow, and the cabels got a hole in and the laptop wont charge past 78%, i've turned it off with the battery out and pressed the on button for 20 seconds but still nothing, if you're near where i live maybe you could help me out!? or maybe you know someone who could? theres another technician near me but he CHARGES for doing nothing:/

By needhelp on 7 Jul 2011

it's not unusual

We hear horror stories all the time like this. They are giving the industry a bad name. But not every repair company is a bad apple.
Gary
confidentialPCrepairs

By ConfidentialPCrepairs on 8 Jul 2011

Nothing new

Also some repair shops may do the dirty on a unsuspecting person by swapping out and changing parts with inferior hardware and that person would be none the wiser.

By meman on 8 Aug 2011

Its disgusting...

I hate people are having their trust broken by these rogues traders. I have many clients who have recently switched to us because of these exact issues like local companies. As a small IT firm, honesty and great customer service is what brings in the customers - at least thats whats working for us.

By JMVSolutions on 15 Sep 2011