Fujitsu Siemens offers free laptop upgrades for life
By Matthew Sparkes
Posted on 25 Nov 2008 at 11:58
Fujitsu Siemens is offering its customers free laptop upgrades for life, with its Lifebook4Life scheme.
Customers buying a Fujitsu Siemens Lifebook will be offered a free upgrade three years after their original purchase, and every subsequent three years for the rest of their life - as long as they purchase an extended three-year warranty.
"Fujitsu Siemens Computer customers are entitled to a replacement Lifebook every three years for the purchaser's lifetime, at no cost," claims the terms and conditions of the scheme, which cunningly excludes customers from passing the contract on to their offspring in a will.
Customers will have to hope that the UK manages to avoid high levels of inflation, though; the value of each new notebook cannot exceed the value of the previous one, adjusted 10% for inflation.
A Fujitsu Siemens spokesperson assured PC Pro today that the scheme is a profitable venture, once the sale of future warranties and upgrades is taken into account. Only Fujitsu Siemens modifications are allowed, so upgrading with cheap third-party RAM is out of the question.
Of course, the company is also banking on a certain number of customers failing to take advantage of the deal once their three years are up. If customers fail to register their notebook within 21 days of purchase, they lose out, and if the initial sales receipt is lost then they will not be able to claim a replacement notebook. If at any point a customer fails to take an upgrade, then they will also be ineligible for any future laptops.
The company says it is still working on establishing the price of the three year warranty.
The company is also launching another interesting scheme with its Esprimo range, offering a complete refund of the original sales price if the customer needs to send the notebook back to Fujitsu Siemens for any repairs.
This offer is far from comprehensive, though, as it excludes case cracks, small numbers of dead pixels, broken keys, smashed screens, software issues, virus infections or failed batteries that are older than one year.
Top five stories on PC Pro:
Is your business a social business? For helpful info and tips visit our hub.
- How Google Glass ruined my lunch hour
- Smartphone battery packs: can a USB power pack beat the festival battery blues?
- Windows Easy Transfer – not so "easy" in Windows 8.1
- Formula 1: what a difference virtualisation makes
- Office of the future: comfy chairs and tablets everywhere
- I went to Glastonbury and the only thing that got high was my smartphone
- Meet the robots helping teach children
- PaperLater: would you pay to print the internet?
- Amazon vs Kobo: how much to make the ebook switch?
- Phishing emails: how I nearly got caught out
- How to add in-app purchasing to an iPhone, Android or Windows app
- Remote-control ransomware: TeamViewer and software hardball
- Why laptops with serial ports matter to the Internet of Things
- Make your mobile battery last longer
- Small steps into handling Big Data
- Nexus 5: does it really run stock Android?
- How to get broadband to a garden office
- How to write your company's IT security policy
- Raspberry Pi and Wolfram: a must-have for every child
- Could you get by with Office Web Apps?