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Click here for the full rollcall of winners and comprehensive results from our survey.

This year's winners include Apple for laptops and smartphones, UK firm Novatech for desktop PCs and Canon for printers and digital cameras.

Almost 15,000 readers took part in the survey by reporting on the reliability of the products they've bought in the past two years, as well as the UK's top IT retailers and internet service providers.

Each respondent also

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gave feedback on the after-sales service they received when things went wrong, making this the UK's most trustworthy IT buyers' guide.

"The PC Pro Reliability and Service Awards have become the UK IT industry's most respected benchmark of customer service because they're based on reader feedback alone," comments PC Pro's editor, Tim Danton.

"It means you don't have to make a buying decision on the trust of one friend - it's like having the support of 15,000 people."

The other big winner on the night was Asus, which picked up PC Pro's award for technology innovation and hardware of the year: the Asus Eee PC.

"The technology innovator award is voted for by PC Pro's team of editors and writers, and Asus fought off tough opposition to win through," said Danton. "But it's a deserved winner. The Asus Eee PC took a flamethrower to the rulebook and helped define a whole new category of product, the netbook. That's a stunning achievement."

Click here to see the full list of winners and results of the survey.