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Click here to take part in our survey and for the chance to win one of £3,500 worth of prizes

Last year more than 20,000 readers voted in the UK's biggest IT survey, giving us their detailed feedback in more than a dozen categories, ranging from laptops to digital cameras to web hosts.

The PC Pro Awards are the UK's most comprehensive guide to customer support and product reliability, because they're based entirely on our readers' experience.

Once again this year we have 13 reader-voted categories. In each category, we ask our readers to rate the reliability of the products

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they have bought, customer support, and how satisfied they are - in particular, if they would buy from that company again.

We combine all this information to produce a numeric rating, and the company with the highest rating wins. If any companies are hot on their heels, they win a Highly Commended award.

This year's prizes

The technology companies aren't the only winners from the PC Pro Awards. As well as giving you indispensable buying advice, anyone who fills out our survey is automatically entered into our prize draw. This year's prizes include:

• Asus M51Se laptop worth £799


• Shuttle XPC Barebone SX48P2 Deluxe PC worth £395


• Samsung SM2232BW monitor worth £220


• Two GEAR4 BlackBox bundles worth £270 each


• Three Medion GoPal P4425 satnavs worth £250 each


• Two Neuros OSD multimedia hubs worth £150 each


• Two Solwise wireless bundles worth £273 each

Click here to take part in the survey now

Click here to read the NEW PC Pro blog.