Adobe pulls "frankly unacceptable" Photoshop update

 

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By Stuart Turton

Posted on 18 Mar 2008 at 13:05

Adobe has pulled an update to Photoshop Lightroom after discovering a number of bugs in the release.

Adobe advises anyone who's installed the update to uninstall it and return to the older version of the software, as the new version contains three bugs which are "frankly unacceptable", according to the company's website.

Adobe describes the three bugs as a time stamp error, a problem with the Digital Negative conversion process, and a problem converting Olympus camera JPEGs into other formats.

"The entire Lightroom team is extremely sorry for any problems we've caused our loyal customers with the 1.4 update," says Adobe on its blog.

"In our eagerness to get new camera support into customers' hands as promptly as possible, we let some bugs slip past our testing that were frankly unacceptable. Compared to other Adobe applications, we've taken a much more aggressive approach to releasing frequent new versions with new features, but it's clear we need to take a hard look at our release process to make sure that this aggressive approach doesn't sacrifice quality."