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More than 20,000 people voted this year, giving the PC Pro Awards an unmatched insight into the level of customer service UK technology buyers receive.

Reliability & Service Awards

The Reliability & Service Awards tap our reader's experiences with manufacturers, giving an unbiased account of the reliability of the products they bought, customer support and whether they would buy from that company again. Read on for the shortlisted companies in each product category.

Notebook: Acer, Asus, Dell, Gateway, HP, Lenovo, Rock, Samsung, Sony, Toshiba

PC: Acer, Dell, Fujitsu Siemens, HP, Lenovo, Medion, Packard Bell

Monitor: Acer, AG Neovo, Asus, BenQ, Hannspree, Hansol, Iiyama, LG, Samsung, ViewSonic

Printer: Brother, Canon, Epson, HP, Oki, Samsung

Digital Camera: Canon, Casio, Fujifilm, Kodak, Nikon, Olympus, Panasonic, Pentax, Samsung, Sony

Smartphone: HP, HTC, Nokia, O2, Orange, Palm, RIM, Samsung, Sony Ericsson, T-Mobile

Wireless Routers: 3Com, Belkin, Buffalo, D-Link, Draytek, Linksys, Netgear, Thomson, U.S. Robotics, Zyxel

Motherboards: Abit, AOpen, ASRock,

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Asus, Biostar, DFI, Foxconn, Gigabyte, MSI, Shuttle

Graphics Cards: Asus, BFG, EVGA, Gainward, Gigabyte, HIS, MSI, PNY, Sapphire, XFX

Software of the Year: Acronis True Image, Adobe Photoshop CS3, Adobe Photoshop Elements, AVG Free Edition, Diskeeper, Google Earth, Mozilla Firefox, Nero Premium, OpenOffice, Thunderbird

Online Vendors: 7day shop, Amazon, CCL, Komplett, Laptopsdirect.co.uk, Morecomputers.com, Novatech, Oyyy, Play.com, Quiet PC

Broadband ISP: Be, Demon Internet, Eclipse, Force9, Freedom 2Surf, Madasafish, Nildram, PlusNet, Sky, Zen

Web host 123-reg.co.uk, 1and1.co.uk, Fasthosts, Heart Internet, Memset, PlusNet, UK2, Zen Internet

Editorial Awards

There are three editorial awards that companies can put themselves forward to be considered for: The Real World Business award which will go to the company which has made the biggest impact on business computing; the Technical Innovator award which seeks to find the company which has introduced the most groundbreaking technology in 2007; and the Environmental Innovator of the Year, a new addition this year, which aims to acknowledge efforts made by companies to improve their green credentials. Read on for this year's shortlists.

Technology Innovator: Asus, BT Balance, Fujitsu Siemens, Intel, Microsoft, NEC, Nvidia, Skype, Symantec, Tranquil

Environmental Innovator: BT, Dell, Fujitsu Siemens, Kyocera Mita, Lenovo, Memset, NEC, Philips, Very PC, VIA

Real World Business: Diskeeper, DrayTek, NEC, NetSupport, Nokia, Panasonic, Sophos, Zenprise

Labs Award and Hardware of the Year Award finalists will be announced in early November.