Microphone problem hampers new Nokia Communicator
By Reuters
Posted on 28 Aug 2007 at 13:09
The rollout of Nokia's E90 business phone is being hampered by a defective microphone component and high demand.
Customer complaints concerning background noise during phone calls alerted the company to a defective component in the microphone, spokeswoman Theresa Parenteau for Nokia Enterprise Solutions says.
"Although the issue is now rectified it has resulted in more limited availability than originally anticipated in some markets," she claims.
When Nokia unveiled the phone in February, it intended rollout to begin in the second quarter in selected markets, with volume shipments coming in the July-September quarter.
Alongside complaints concerning the microphone customers have also reported scratches on the phone screen caused by the keyboard.
Nokia says it has now added a strengthening layer on the screens and modified the keyboard so the keys no longer touch the screen.
The HSDPA and WLAN-enabled E90 Communicator, which features a full keyboard, retails for around 750-800 euros before taxes and subsidies.
Nokia news, reviews, themes and downloads at Know Your Mobile
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