My BT Vision of hell

 

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Posted on 21 May 2007 at 17:41

Theoretically, this means you can see up to two weeks of TV schedules in advance; in practice, it means I often can't see what's on TV now.

Anyway, over the past months, my day has no longer been complete without a call from someone at BT Vision, either reassuring me I won't get charged for a film I bought but couldn't watch, or asking me to restart my V-Box and Hub in a specific order - none of which works.

However, there is a light at the end of the tunnel: at the weekend I finally managed to watch one film all the way through. Not in one go, however, as I started watching at 8:10 pm, by 8:15pm the service was unavailable, and remained so until 9pm, when I could watch the remainder of the film. Yippee.

So is BT Vision ready to be released nationwide, available on the high street in John Lewis and Comet? Definitely not. It's a great idea and I would love it to work properly, but as it stands there are just too many problems that need ironing out.

And to rub salt into the wound, Sky has just announced that it's no longer going to charge £10 a month for its Sky+ box. Marvellous.

Author: Rachel Zamorski