LabsRemote access software
RemotelyAnywhere stands out from the crowd because it complements remote control and file transfer with a host of tools aimed squarely at support staff. It's a cinch to use as well - you only need to install it on the systems you want to control. It loads a Java-based application that allows them to be accessed by a compliant browser from anywhere over the Internet - so you aren't limited to a PC, you can use other devices such as WAP-enabled PDAs too. Security is tight, as RemotelyAnywhere supports NT domain authentication, SSH and SSL, offers 128-bit encryption and also provides IP filtering and IP address blocking. Even NDS (Novell Directory Services) is on the menu, although you can only assign permissions to eDirectory groups. The browser interface won't win any beauty prizes, but it does provide easy
You can swiftly fire up remote control, file transfer and text-based chat sessions, but it's also possible to Telnet to the host and open a Command Prompt. The file-transfer window is basic, as it doesn't support drag-and-drop, so copy, delete and renaming operations are run using the function keys. You can always use the bundled FTP server instead, though. RemotelyAnywhere scores highest with its administration tools. You can use features such as remotely viewing running processes, starting and stopping services and drivers, editing and compacting the Registry, and configuring the task scheduler - all without using a remote-control session. From the Performance option, you're able to view processor and memory usage, check on network performance and keep an eye on space usage on all hard disks. There's much more, as RemotelyAnywhere delves deeper into the host system to tell you about running processes, Registry keys in use and installed PCI devices. The only drawback is the average performance in the file-transfer tests, but considering the amount of remote-support tools at your fingertips this is a small price to pay. |
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