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PC Pro Reliability & Service Awards 2010: Web hosts

WINNER: MEMSET

Memset has undoubted pedigree when it comes to web hosting: this is the company's fifth successive PC Pro award. The UK-based host provides top-quality service to match its unmatched reliability, according to our survey.

Highly Commended: ZEN INTERNET

Runner-up Zen Internet is no stranger to PC Pro's web host award, adding another highly commended to its string of victories in the broadband ISP category.

Categories

Special Awards

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At-a-glance star ratings
Customer supportReliabilitySpeedOverall score
Memset 6666
Zen Internet 6656
Heart Internet 5545
1&14545
Go Daddy4544
Easyspace 3433
Fasthosts 3323
UK23323
BT4312
123-reg.co.uk 2112
WebFusion 1111
The star ratings above are based on PC Pro's Reliability & Service 2010 survey, which took place between May and August 2010. This year, over 12,000 readers took part: we asked about the customer support they received, the reliability and quality of the products they bought, and whether they'd buy from the company again. We then combined all this information to produce a star rating, and the company with the highest rating wins. If any companies were close runners-up, they win a Highly Commended award. Note that for the results to be statistically valid, we need 100 people to have given their feedback on the company. This is why many smaller companies aren't included in the table.

The PC Pro Awards 2010 are sponsored by:

sustain_it_logoEizo SamsungPCTools

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