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PC Pro Awards 2008: Smart Phones
WINNER: Apple
Apple is a relative newcomer to the smartphones market, and it's set new targets for ease of use – no-one else came close to the iPhone's touch-based design. Although it couldn't carry on this blockbuster form to battery life, its customers don't seem too upset: 95% would buy an Apple phone again, compared to an industry average of 84%.
Highly Commended: Research in Motion, Samsung
Battery life is the watchword for RIM and Samsung phones, with both being a cut above the opposition in this vital area – only Sony Ericsson could come close. They also proved extremely reliable. Both HTC and Nokia also have good reason to feel cheerful with 89% of their customers happy to buy from them again.Categories
Reliability & Service Awards
- Notebooks
- Desktop PCs
- Digital Cameras
- Printers
- Monitors
- Graphics Cards
- Motherboards
- Wireless Routers
- Smart Phones
- Web Hosts
- Broadband ISPs
- Online Retailers
Editorial Awards
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| Battery Life | Ease of use | Buy again? | Overall score | |
|---|---|---|---|---|
| Apple |  |  | | |
| HP |  |  | | |
| HTC | | |  |  |
| LG | | | | |
| Nokia | | | | |
| RIM (BlackBerry) |  |  | | |
| Samsung | | | | |
| Sony Ericsson | | | | |
The star ratings above are based on PC Pro\'s Reliability & Service 2008 survey, which took place between May and August 2008. This year, almost 15,000 readers took part: we asked about the customer support they received, the reliability and quality of the products they bought, and whether they\'d buy from the company again. We then combined all this information to produce a star rating, and the company with the highest rating wins. If any companies were close runners-up, they win a Highly Commended award. Note that for the results to be statistically valid, we need 100 people to have given their feedback on the company. This is why many smaller companies aren\'t included in the table.
The PC Pro Awards 2008 are sponsored by:
