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	<title>PC Pro blog &#187; Voadfone</title>
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		<title>How did Vodafone slash a £31,000 bill to £229?</title>
		<link>http://www.pcpro.co.uk/blogs/2008/07/09/how-did-vodafone-slash-a-31000-bill-to-229/</link>
		<comments>http://www.pcpro.co.uk/blogs/2008/07/09/how-did-vodafone-slash-a-31000-bill-to-229/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 15:12:44 +0000</pubDate>
		<dc:creator>Barry Collins</dc:creator>
				<category><![CDATA[Newsdesk]]></category>
		<category><![CDATA[mobile phone]]></category>
		<category><![CDATA[roaming]]></category>
		<category><![CDATA[Voadfone]]></category>
		<category><![CDATA[Yes Telecom]]></category>

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		<description><![CDATA[You may remember our story from earlier this week, when a customer of Vodafone-owned Yes Telecom got home from holiday to find a £31,000 phone bill on the mat, all because he&#8217;d downloaded an episode of Prison Break and a couple of songs whilst laying on the beach in Portugal.
Vodafone might have thought it was [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2008/07/pound-symbol.jpg"><img class="alignleft size-thumbnail wp-image-2331" title="pound-symbol" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2008/07/pound-symbol-150x150.jpg" alt="Pound sign" width="150" height="150" /></a>You may remember our story from earlier this week, when a customer of Vodafone-owned Yes Telecom got home from holiday to find a <strong><a title="Mobile customer receives £31,000 bill " href="http://www.pcpro.co.uk/news/210543/mobile-customer-receives-31000-bill.html" target="_self">£31,000 phone bill on the mat</a></strong>, all because he&#8217;d downloaded an episode of Prison Break and a couple of songs whilst laying on the beach in Portugal.</p>
<p>Vodafone might have thought it was a nice piece of face-saving PR to cut the poor chap&#8217;s bill down to £229, but as <em>PC Pro </em>forum member Amnesia10 rightly commented on the article, &#8220;<span class="postbody">From £31,000 to £229!!!!  How could it afford to write this off?  If it were a genuine cost it would not write it off so easily.&#8221;</span></p>
<p>Quite. So we asked Vodafone how it managed to wipe more than 99% off the bill? A company spokesperson assured us that Vodafone did take a financial hit on the write-off. How much? She wouldn&#8217;t say.</p>
<p>Anyone want to bet it&#8217;s £229?</p>
<p><strong>Update: </strong>Vodafone says the bill was actually from last September and new measures put in place since then would have prevented our intrepid Prison Break fan from running up such a colossal bill.</p>
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