Uninstalled software shouldn’t hijack your browser

Tuesday, July 7th, 2009

Finding myself with an idle 20 minutes on the train to work this morning, I decided to give my laptop a long overdue spring clean (it’s July, after all).  I started by uninstalling a handful of applications that have served their purpose.

Once removed, no fewer than two thirds of them (yes folks, that’s two out of three, but I’m building for dramatic effect here), arbitrarily fired up my browser and sent me to their websites to fill out a survey demanding to know why I had the temerity to remove their software from my system. Bloody cheek.

Software that automatically fires up your browser and sends you without warning to a strange website is a hair’s breadth away from malware, in my book. And how long will it be before genuine malware writers find a way to adjust that URL, and send unsuspecting uninstallers off to a site that automatically executes something far nastier than a customer retention questionnaire?

The fact I’ve chosen to uninstall a piece of software means that application should no longer exert any control over my PC, let alone fire up my web browser on its way out. If software companies can’t be trusted to act responsibly with their uninstallers, then Microsoft needs to take that power away from them.