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	<title>PC Pro blog &#187; tax</title>
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		<title>Tax return system works, um, smoothly</title>
		<link>http://www.pcpro.co.uk/blogs/2009/02/01/tax-return-system-works-um-smoothly/</link>
		<comments>http://www.pcpro.co.uk/blogs/2009/02/01/tax-return-system-works-um-smoothly/#comments</comments>
		<pubDate>Sun, 01 Feb 2009 13:07:37 +0000</pubDate>
		<dc:creator>Tim Danton</dc:creator>
				<category><![CDATA[Random]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[tax]]></category>

		<guid isPermaLink="false">http://www.pcpro.co.uk/blogs/?p=5108</guid>
		<description><![CDATA[After last year&#8217;s tax return debacle, which saw the Inland Revenue site collapse when 204,000 people attempted to enter their return on deadline day, it&#8217;s reassuring to see that this time it just worked.
Purely for the sake of research, and by no means due to me putting it off for a number of weeks for [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/02/tax-return.png"><img class="alignleft size-full wp-image-5109" title="No problems for HMRC" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/02/tax-return.png" alt="No problems for HMRC" width="428" height="321" /></a>After last year&#8217;s <a title="Can tax returns website cope?" href="http://www.pcpro.co.uk/news/193251" target="_self"><strong>tax return debacle</strong></a>, which saw the Inland Revenue site collapse when 204,000 people attempted to enter their return on deadline day, it&#8217;s reassuring to see that this time it just worked.</p>
<p>Purely for the sake of research, and by no means due to me putting it off for a number of weeks for no particular reason, I found myself going through the various steps between 10.30 and 11.30 last night. And it worked without a hitch.</p>
<p>Perhaps part of the reason is because HMRC has greatly simplified the procedure &#8211; for instance, I wasn&#8217;t forced to enter all the details of The Guardian when declaring the magnificent £75 I earned for a piece on its website &#8211; but perhaps a bigger reason is because the team behind the system has done an excellent job in load testing and simulating.</p>
<p>It&#8217;s great to see a company, or in this case public service, learn the lessons from previous problems and rare that they get praise for doing so. Somehow, I doubt HMRC will get as much attention this year as they did last: people love to read, talk and write about failure, whereas success just doesn&#8217;t make a good headline.</p>
<p>Which rather reflects life as an IT professional as a whole. Make a mistake, everyone notices. Get something right, nobody seems to give a damn.</p>
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