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	<title>PC Pro blog &#187; roaming</title>
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		<title>The roaming rip-off is over? Pull the other one</title>
		<link>http://www.pcpro.co.uk/blogs/2009/07/01/the-roaming-rip-off-is-over-pull-the-other-one/</link>
		<comments>http://www.pcpro.co.uk/blogs/2009/07/01/the-roaming-rip-off-is-over-pull-the-other-one/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 11:35:04 +0000</pubDate>
		<dc:creator>Barry Collins</dc:creator>
				<category><![CDATA[Newsdesk]]></category>
		<category><![CDATA[EU]]></category>
		<category><![CDATA[mobile phone]]></category>
		<category><![CDATA[roaming]]></category>

		<guid isPermaLink="false">http://www.pcpro.co.uk/blogs/?p=6100</guid>
		<description><![CDATA[The EU is in self-congratulatory mood today, declaring that its clampdown on mobile roaming charges means &#8220;the roaming rip-off is now coming to an end&#8221;.
While the EU has indeed made progress, we&#8217;re a long way from popping the champagne corks and declaring a famous consumer victory.
Look, for example, at the data rates. The EU&#8217;s new [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/07/htctouch-det1proweb.jpg"><img class="alignright size-thumbnail wp-image-6103" title="htctouch-det1proweb" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/07/htctouch-det1proweb-150x150.jpg" alt="HTC Touch" width="150" height="150" /></a>The EU is in self-congratulatory mood today, declaring that its <a title="Mobile roaming charges slashed today" href="http://www.pcpro.co.uk/news/259450/mobile-roaming-charges-slashed-from-today.html" target="_blank"><strong>clampdown on mobile roaming charges</strong></a> means &#8220;the roaming rip-off is now coming to an end&#8221;.</p>
<p>While the EU has indeed made progress, we&#8217;re a long way from popping the champagne corks and declaring a famous consumer victory.</p>
<p>Look, for example, at the data rates. The EU&#8217;s new rules still allow mobile networks to charge up to 1 Euro (86p) per MB for data downloads when roaming. That&#8217;s £880 per GB! To put that in perspective, BT charges £15.65 per month for a 10GB data download allowance on its Option 1 package; mobile networks can theoretically charge £8,806 for the same amount of data! And I&#8217;ve yet to see any compelling evidence that the costs associated with mobile data are an order of magnitude higher than they are for fixed line providers.</p>
<p><span id="more-6100"></span></p>
<p>You might also want to reflect on the charges for SMS text messages. While the EU has now capped the cost of text messages to 9p (down from 24p), that&#8217;s still 9p for transferring only 140 bytes (0.000133514MB) of data. That&#8217;s a princely £674 per MB.</p>
<p>Dr Nigel Bannister from the University of Leicester last year claimed that sending texts from a mobile phone was four times more expensive than downloading data from the Hubble Telescope, and that was based on an average text message fee of only 5p.</p>
<p>So while the EU can take some satisfaction from today&#8217;s price cuts, mobile data prices are literally still out of this world.</p>
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		<title>How did Vodafone slash a £31,000 bill to £229?</title>
		<link>http://www.pcpro.co.uk/blogs/2008/07/09/how-did-vodafone-slash-a-31000-bill-to-229/</link>
		<comments>http://www.pcpro.co.uk/blogs/2008/07/09/how-did-vodafone-slash-a-31000-bill-to-229/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 15:12:44 +0000</pubDate>
		<dc:creator>Barry Collins</dc:creator>
				<category><![CDATA[Newsdesk]]></category>
		<category><![CDATA[mobile phone]]></category>
		<category><![CDATA[roaming]]></category>
		<category><![CDATA[Voadfone]]></category>
		<category><![CDATA[Yes Telecom]]></category>

		<guid isPermaLink="false">http://www.pcpro.co.uk/blogs/?p=2328</guid>
		<description><![CDATA[You may remember our story from earlier this week, when a customer of Vodafone-owned Yes Telecom got home from holiday to find a £31,000 phone bill on the mat, all because he&#8217;d downloaded an episode of Prison Break and a couple of songs whilst laying on the beach in Portugal.
Vodafone might have thought it was [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2008/07/pound-symbol.jpg"><img class="alignleft size-thumbnail wp-image-2331" title="pound-symbol" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2008/07/pound-symbol-150x150.jpg" alt="Pound sign" width="150" height="150" /></a>You may remember our story from earlier this week, when a customer of Vodafone-owned Yes Telecom got home from holiday to find a <strong><a title="Mobile customer receives £31,000 bill " href="http://www.pcpro.co.uk/news/210543/mobile-customer-receives-31000-bill.html" target="_self">£31,000 phone bill on the mat</a></strong>, all because he&#8217;d downloaded an episode of Prison Break and a couple of songs whilst laying on the beach in Portugal.</p>
<p>Vodafone might have thought it was a nice piece of face-saving PR to cut the poor chap&#8217;s bill down to £229, but as <em>PC Pro </em>forum member Amnesia10 rightly commented on the article, &#8220;<span class="postbody">From £31,000 to £229!!!!  How could it afford to write this off?  If it were a genuine cost it would not write it off so easily.&#8221;</span></p>
<p>Quite. So we asked Vodafone how it managed to wipe more than 99% off the bill? A company spokesperson assured us that Vodafone did take a financial hit on the write-off. How much? She wouldn&#8217;t say.</p>
<p>Anyone want to bet it&#8217;s £229?</p>
<p><strong>Update: </strong>Vodafone says the bill was actually from last September and new measures put in place since then would have prevented our intrepid Prison Break fan from running up such a colossal bill.</p>
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