For now, we just want to hear about your bad experiences, but please don’t name them for legal reasons – we’ll get in touch with you privately if we decide to follow up your lead.

In particular, we want to know:

- Were you charged for unnecessary repairs?

- Or were you horribly overcharged?

- Did your local repair shop misdiagnose a simple fault?

- Were files missing or deleted from your PC?

You can post a reply below, making sure not to name or identify the shop, and we’ll contact you via the email address you supply.

Alternatively, email me directly: editor at pcpro.co.uk.

Your details won’t be revealed and will be treated in strict confidence.