Outsourcing a telephone service

Tuesday, October 6th, 2009

This year we outsourced our email service. We threw out our  internal mail servers (based on Postfix, Cyrus IMAP and MailScanner) and moved to Google Apps Premier. It has all worked very well and I am very happy with the decision — well worth the £33 per user per year.

What I want to do next year is get rid of the telephone exchange in my office. When we moved into our office we inherited a Panasonic switch and a collection of their feature phones. It hangs off a couple of ISDN-2 lines and works but costs more than it is worth. I feel that if in the 21st century I can out source my 20th century communication system I should be able to outsource my 19th century communication system as well.

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