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	<title>PC Pro blog &#187; Opinion</title>
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		<title>Can you trust Google sponsored results?</title>
		<link>http://www.pcpro.co.uk/blogs/2011/02/18/can-you-trust-google-sponsored-results/</link>
		<comments>http://www.pcpro.co.uk/blogs/2011/02/18/can-you-trust-google-sponsored-results/#comments</comments>
		<pubDate>Fri, 18 Feb 2011 15:59:44 +0000</pubDate>
		<dc:creator>Davey Winder</dc:creator>
				<category><![CDATA[Rant]]></category>
		<category><![CDATA[Real World Computing]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://www.pcpro.co.uk/blogs/?p=33964</guid>
		<description><![CDATA[
It&#8217;s a simple question, do you trust Google? My confusing answer is yes and no. Yes, I trust Google to find more relevant information in less time than other search engines. No, I don&#8217;t trust Google to filter out all the cons and scams.
Indeed, the level of trust that I associate with Google search declines [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2011/02/WOT-warning.jpg"><img class="aligncenter size-large wp-image-34033" title="WOT warning" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2011/02/WOT-warning-462x356.jpg" alt="WOT warning" width="462" height="356" /></a></p>
<p>It&#8217;s a simple question, do you trust Google? My confusing answer is yes and no. Yes, I trust Google to find more relevant information in less time than other search engines. No, I don&#8217;t trust Google to filter out all the cons and scams.</p>
<p>Indeed, the level of trust that I associate with Google search declines dramatically when it comes to those results that appear at the top and side of the page, you know, the ones with the very light text saying &#8216;Ads&#8217; next to them. I cannot recall ever clicking on a &#8217;sponsored search result&#8217; for a couple of very good reasons:</p>
<p>1. The whole point of using Google is to uncover information that has been deemed relevant courtesy of the hugely complex algorithm at the heart of the search engine&#8217;s success, and not which has been dropped onto the page simply because someone paid for it to be there.</p>
<p>2. The bad guys have, for as long as I can remember, been using such sponsored results to lure people to their sites and whatever nefarious activity lies within.</p>
<p><span id="more-33964"></span></p>
<p>Not that I am suggesting for one second that all such sponsored results lead to malware-ridden, spam-infested, drive-by-downloading and spawn-of-Satan sites. Some are genuinely just trying to buy your attention, because their SEO skills are such that they would just get lost halfway down the organic results list. Others are just covering all marketing bases, such as <em>PC Pro</em> itself which appears at the top of the organic results list when you search for &#8216;PC Pro&#8217; but also as the solitary sponsored result.</p>
<blockquote><p>By appearing as an advert on a Google search results page there is something of an implied transference of trust from the Google brand to the advertised resource</p></blockquote>
<p>Yet, the point remains that many sponsored results are potentially unsafe, and there&#8217;s a simple way to test this claim. Search for &#8216;free downloads&#8217; and if you have a safe browsing tool installed check out how many sponsored results are flagged as having a poor reputation.</p>
<p>I use Web of Trust (WoT) to provide an at-a-glance idea of site reputation as it uses a community-based, crowd-sourced system to determine if a site is trustworthy. A green symbol next to a result indicates no reported problems, amber advises caution while red means go no further.</p>
<p>Taking that &#8216;free downloads&#8217; search as an example, three of the top ten (or 30%) of the organic results are flagged red with the remainder green, while four out of the seven (or 57%) sponsored results carry a red ratings. It&#8217;s 71% if you take the solitary amber warning into account as well. In other words, my trust gets turned on its head with only 30% of the sponsored results being flagged go-ahead-green rather than 30% being flagged stay-away red.</p>
<p>The WoT ratings take factors such as privacy issues, child safety, vendor reliability and trust into account. While not every site flagged red by WoT is going to be run by scammers, there&#8217;s good reason why the bad guys like the Google sponsored search results and that&#8217;s the big T word.</p>
<p>By appearing as an advert on a Google search results page there is something of an implied transference of trust from the Google brand to the advertised resource, and I&#8217;m convinced that&#8217;s why people click on them. It is assumed, wrongly in my opinion, that a sponsored result can somehow be trusted more than an organic result.</p>
<p>As if to prove how valuable the trust equation is to the scammers and spammers, take a new pharmacy spam campaign that hijacks the Google brand. MessageLabs Intelligence has been tracking this campaign recently, and notes that it claims to be promoting a &#8220;Google-accredited&#8221; resource. The truth is that Google doesn&#8217;t give approval to any site, let alone an online pharmacy; why would it? The spammers even use the Google logo with the &#8216;oo&#8217; replaced by a couple of tablets. I love the concept that Google would approve a drugs-related doodle.</p>
<p>Just as I have trained my brain to ignore the adverts that appear alongside many free iPhone apps that I use, so I have trained it to totally filter out the paid-for search results that appear at the top and side of the organic search results. I suggest you start doing the same. Trust me&#8230;</p>
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		<title>Twitter goes down (again) but will it soon be counted out for good?</title>
		<link>http://www.pcpro.co.uk/blogs/2009/08/11/twitter-goes-down-again-but-will-it-soon-be-counted-out-for-good/</link>
		<comments>http://www.pcpro.co.uk/blogs/2009/08/11/twitter-goes-down-again-but-will-it-soon-be-counted-out-for-good/#comments</comments>
		<pubDate>Tue, 11 Aug 2009 22:26:48 +0000</pubDate>
		<dc:creator>Davey Winder</dc:creator>
				<category><![CDATA[Just in]]></category>
		<category><![CDATA[Rant]]></category>
		<category><![CDATA[Real World Computing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.pcpro.co.uk/blogs/?p=6736</guid>
		<description><![CDATA[Earlier today (Tuesday 11th August) Twitter went down, albeit briefly for around half an hour, with the official status blog reporting first &#8220;a site outage&#8221; but then changing tone later to say it was busy analysing traffic data to &#8220;determine the nature of this attack&#8221;.
Of course, while the Twitter servers may well have been up [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/08/twitter-bird1.jpg"><img class="alignright size-thumbnail wp-image-6739" title="twitter-bird1" src="http://www.pcpro.co.uk/blogs/wp-content/uploads/2009/08/twitter-bird1-120x120.jpg" alt="Twitter bird" width="120" height="120" /></a>Earlier today (Tuesday 11th August) Twitter went down, albeit briefly for around half an hour, with the official status blog <a href="http://status.twitter.com/post/160693237/responding-to-site-downtime">reporting</a> first &#8220;a site outage&#8221; but then changing tone later to say it was busy analysing traffic data to &#8220;determine the nature of this attack&#8221;.</p>
<p>Of course, while the Twitter servers may well have been up and running in under an hour of going down, the same cannot be said of third party applications which took considerably longer to recover it would seem. Not, it has to be said, as bad as last week following the <a href="http://happygeeknewmedia.blogspot.com/2009/08/were-15-fat-russians-stuck-in-twitters.html">15 fat Russians in a revolving door</a> DDoS attack which saw the Twitter service impacted for days and some third party apps struggling to get back up to speed for days after that.<span id="more-6736"></span>There is, as yet, no word from the Twitterati as to exactly what did cause this latest downtime, and if it was indeed an attack then what kind and from where. I suspect, whatever the official reasoning, whatever the evidence, that the damage could well have been done. The DDoS attack, which also hit Facebook and LiveJournal remember, which appeared to have been directed at keeping one vocal blogger off the InterWeb to quiet his political arguments, impacted on Twitter way harder than might be reasonably expected of such a popular service.</p>
<p>You might be forgiven for thinking that the social networking come microblogging site du jour would be able to repel borders with a little more techno-savvy vim and vigour, after all Facebook and Livejournal managed to do just that and were not suffering like Twitter for days.</p>
<p>If the hackers and botnet merchants don&#8217;t bring Twitter down then, at least according to a new Gartner report, general disillusionment might. In the wonderfully entitled &#8216;<a href="http://www.gartner.com/DisplayDocument?id=1108412">Hype Cycle Special Report 2009</a>&#8216; which evaluates the maturity of 1,650 technologies and trends in 79 technology, topic and industry areas, Gartner argues that the Twitter explosion has meant that the &#8220;inevitable disillusionment around ‘channel pollution’ is beginning&#8221;. It&#8217;s not all bad news for Twitter though, Gartner reckons that once business gets past that period of disillusionment Twitter will probably find widespread acceptance as far as mainstream implementations are concerned.</p>
<p>Assuming the next big thing has not already come along to swallow it up by then, of course. And assuming that it can get past the &#8216;<a href="http://www.daniweb.com/blogs/entry4616.html">buy your followers here</a>&#8216; and &#8216;<a href="http://www.daniweb.com/blogs/entry4402.html">celebrity obsessed</a>&#8216; phases it is going through right now that is.</p>
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