Why I’ll be setting the ASA on dodgy online estate agents

Tuesday, March 1st, 2011

I’ve been hunting for a new flat for months now — so long, that no-one around the office even pretends to listen to my various estate agent complaints anymore.

As my search invariably focuses on online listings and websites, the one thing that gets my back up more than anything is adverts for flats that don’t exist or have long since been let, or ads that use photos that aren’t remotely accurate (as in, of entirely different, invariably nicer places).

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Computer, listen to me whinge

Thursday, June 19th, 2008

The National Rail website just tried to charge me £150 to visit a friend for the weekend, a near bankruptcy-inducing figure for a PC Pro staff writer. One short phone call to a helpful operator later, and a few small compromises with regard to my plans, and I only had to pay £27. (more…)