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Posted on December 10th, 2011 by David Bayon

New TweetDeck: more mainstream, less flexible

The TweetDeck desktop client has seen a major overhaul, with a move away from Adobe Air and a whole new approach to accounts and feeds. It’s all very snazzy, with a blue theme and some very welcome touches: I’ve long loved Tweetlist’s highlighted usernames and links, so they’re very welcome here, and tweet boxes that scale dynamically to the length of the tweet are long overdue. That’s the positives covered.

On to the not-so-positives. The tweet box now pops up and steals the focus until you close it. A small change, you might think, but I regularly half-write tweets while I keep reading those of others, then react as I go. Sometimes I leave a tweet for ten minutes to decide whether it should really be sent (it usually shouldn’t). This prevents that, and it’s totally unnecessary. You also can’t send a tweet using Enter, and if you think you can go to Settings and change that, you can’t – it’s been pared back to the idiot-proof basics.

New Tweetdeck tweet

Tweets are now labelled with the number of days ago they were sent, rather than the actual time. That might not sound much, but I can think of many occasions when seeing a tweet was sent at 12pm or 12am made a big difference to the way I interpreted it. Every tweet now gives pride of place to the username of the sender, rather than the tweet itself. And unsurprisingly, the range of URL shorteners and photo services is cut right down, with Twitter’s own now the default.

It’s that oversimplification that constantly jars. When I first installed it and synced it up with my TweetDeck account, I was presented with a Home column of tweets, a Me column of mentions, and a Messages column for those all-important DMs.

But something wasn’t right. There were DMs I hadn’t sent or received. There were people in my Home feed I didn’t follow.

Now, I don’t just tweet from one account; I have three. I’m sure many people do the same, be it personal and work accounts, websites they run, or just a desire for different accounts for different needs.

New Tweetdeck

New TweetDeck had taken it upon itself to make assumptions about my three accounts. The Home feed was taken solely from the team’s @pcpro account, which it had randomly assigned as my default despite there being seemingly no option to set an account as default. I’ve tried deleting all three accounts and adding them in a different order, but it always becomes the default. This also means every time I type a tweet, it assumes I’m sending it from that account, which I rarely do; if you see @pcpro tweet about its hangover on Saturday morning, blame TweetDeck, not me.

The Me feed and Messages column, on the other hand, automatically roll all three accounts into one, with no proper indication of which tweet came from which account. I don’t want to read my editor’s correspondence with our lovely readers mixed in with my own private messages; it’s confusing, a little bit scary and raises the potential for embarrassing blunders. I have three separate accounts for a reason; the decision to bundle them together should be mine, not TweetDeck’s.

Most of this can be fixed by simply deleting all of the default columns and creating new Timelines and Messages columns for each individual account, but to a long-term user like me it seems a perverse way of doing things. Don’t get me started on the way every link and photo now sends you to the browser, or clicking a tweet opens it over that column in the style of the Twitter web interface.

It’s not terrible, and I’m sure I’ll get used to some of its quirks. But for me the new client takes away much of what made TweetDeck so useful – namely the flexibility and control – and replaces it with much of what makes the Twitter web client so annoying. I don’t like the Twitter web interface, that’s why I use TweetDeck. Or at least it was until now. The former buying the latter means that distinction is only going to get narrower from here on in.

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8 Responses to “ New TweetDeck: more mainstream, less flexible ”

  1. Charl Botha Says:
    December 11th, 2011 at 7:20 am

    I just ran into the same problem: It picked the wrong twitter account for the Home column, instead of merging all accounts like it used to do. I just DM’d TweetDeck, perhaps they’ll reply. :)

    I switched away from TweetDeck to Seesmic due to the previous version’s substandard multiple-account follow/unfollow support (you couldn’t select which account to follow/unfollow someone with). This has now been fixed in TweetDeck, but unfortunately now there’s this new problem to keep me from using it.

     
  2. Tammy Says:
    December 11th, 2011 at 2:59 pm

    I think tweetdeck is doing what they need to in order to keep in line with their owners, namely Twitter. It’s a super tool for the end user, but as I had been predicted for a while, leaves a lot of the business users looking for another tool. That’s fine, Tweetdeck never claimed to want that user, always the “power user” and that’s who they have gone for. Congrats to Iain and the team on the change.

    For any businesses out there, check out Hootsuite and MarketMeSuite as viable alternatives.

    -Tammy

     
  3. Khismet Says:
    December 15th, 2011 at 10:55 am

    Making Tweetdeck more like twitter.com is definitely moving in the wrong direction. Twitter.com is a horrible PoS user interface – that’s why I use Tweetdeck as much as possible (though I have become increasingle frustrated that you can only do some activity through TD, and some things you have to go back to the twitter page to do)

     
  4. Stephen Says:
    December 15th, 2011 at 11:45 pm

    Tweetdeck is dead to me now. Chromedeck was perfect for me, but the new Tweetdeck removes any ability to do anything with Facebook posts but view them on Facebook. (Tweetdeck is more discreet at work.) Those and the other things you mentioned have caused me to jump ship. I’m playing with Seesmic right now, but looking for other alternatives. R.I.P. Tweetdeck.

     
  5. Bob A Says:
    December 17th, 2011 at 6:18 am

    Just ran the web version of Tweetdeck for the 1st time (haven’t fired up the new desktop version, yet) and was extremely disappointed to see that feeds for both of my Twitter accounts and my FB account were all mixed together in the “Home” column. Not good at all. Like you, I use different Twitter accounts for very different purposes and don’t want them blended. Oversimplification=dumbed down. Why are so many going to the huge, in-your-face interfaces that look like they came straight from tablets (iOS or other)? I’m not a happy Tweetdeck user right now and will probably stay with the Air version as long as that works. May go back to Seesmic.

     
  6. Roger Bamforth. Says:
    December 21st, 2011 at 3:33 pm

    I’ve been using the free version of Hootsuite for ages now and am very happy with it. 2 Twitter accounts, 2 Facebook accounts and a Facebook page. All in seperate columns. Google+ support promised and I can use it from any web browser or my Android phone (I expect there’s an iPhone App as well but I haven’t checked.)

     
  7. Malthus101 Says:
    January 11th, 2012 at 1:18 pm

    I have no idea how to use this new version (it was bad enough when TweetDeck had it) – all I want to do, is have separate columns “lists” so I can watch the Tweets of differnt groups I follow. I want to be able to add and delete people from these columns. Is that so much to ask? How do I do this?!

     
  8. ceebs Says:
    January 19th, 2012 at 1:53 am

    And try using it on a netbook. click on a user and the user pane pops up longer than the screen and doesn’t scroll. the top and bottom edges are off the screen. guess where the buttons are to shut that pane are. yes off the screen edge meaning the only obvious way to get back is to reload the whole page…. now there may be another way, but why put the time in to find out?

     

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