Posted on September 9th, 2010 by Davey Winder
Free cloud computing for your small business?
There is such a thing as a free lunch, and when you start using open-source software you can probably throw in breakfast and a late night snack as well. But can you really run your small business in the cloud for nothing?
I have been using free or open-source desktop software for some time now, and know many a small business which does exactly the same. However, transferring that concept of ‘free is good’ to incorporate cloud computing for business has been a much harder sell.
I recall one small business client literally laughing in my face when I suggested that a ‘free cloud infrastructure model’ might be the way forward for his just-the-two-of-us company on a limited budget. He stopped laughing when he received my invoice, of course, but that’s a different story altogether.
The point being that this guy, like many others, missed the point: low-cost and no-cost does not have to equate to doing business on the cheap. Which led me to thinking, isn’t it time we stopped automatically adopting a ‘you get what you pay for’ mentality and instead seriously started considering that a free lunch might not taste so bad after all?
The real beauty of using a free online infrastructure such as the Google cloud is that as well as being inexpensive, it’s also as simple to set up and maintain as you can possibly get. Ticking two out of the three ‘most important requirement’ boxes for the majority of my consultancy clients in one easy strike: cost and simplicity. The third, by the way, is security.
Aha! I hear you cry, we have found the Achilles’ heel of your argument. But, I’m not sure that’s the case. Your level of security does not automatically increase with the amount of money you throw at the problem. At the smallest of small businesses level, the part-time and working from home loner, the installation of a completely free internet security come antivirus solution can work just as well, if not better, than a fully blown commercial offering. They keep the computer free of infection without impacting upon system performance courtesy of a lack of bells and whistles. However, moving up to slightly larger small businesses, there’s no reason why you shouldn’t let someone else throw money at the security issue and then benefit from that investment for nothing.
That is, essentially, what happens when you take advantage of something like Google’s cloud implementation with services such as Gmail, Google Calendar, Google Docs and Google Sites. With a ‘Standard’ Google Apps account all these are free, for up to 50 users, yet your data isn’t stored in creaky shed out the back while ‘Premier’ customers only get into the tightly locked-down data centre.
Google has invested big time in both physical and process-based security, meaning the data centres are nicely hardened using things such as biometric access controls and multi-tiered security perimeters. A multi-layered security process protocol is used to protect your data, and these processes are audited to ensure data confidentiality, integrity and availability. Google applies synchronous replication of data activity across apps so as to simultaneously preserve that data in multiple secure data centres – meaning if one is unavailable another kicks in as a fallback.
As someone who talks to numerous small businesses about their data security arrangements, I am starting to come to the conclusion that storing data in the cloud is less of a concern than storing it on a series of unsecured thumb drives or netbooks, which almost inevitably get lost at some point. Think of it as putting your money in the bank rather than under the bed at home.
The free cloud isn’t for everyone, I readily admit, but it’s one of those things to which the newly invented (by me) online law of inverse business benefit applies: the smaller your business is the bigger the advantages become.
Tags: business, cloud computing, Security
Posted in: Real World Computing
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7 Responses to “ Free cloud computing for your small business? ”
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September 9th, 2010 at 3:20 pm
I would say piece of mind is greatest benefit for small businesses. You can always back up you content on your own systems. But for those who wish to grow, cannot afford a proper IT infrastructure and day to day maintenance…the cloud is a great option, by far.
September 9th, 2010 at 4:30 pm
Which ever path a company takes, they need to ensure that they have accounted for the cost of supporting the products, especially with business critical apps or data. Even Google charge for support (Google Apps Premier Edition is £33 per user account per year), so not everything is as free as it’s made out.
September 9th, 2010 at 5:28 pm
Paying £32/user/year for the premium edition gives you https connection, 99.9% uptime SLA, security and av and the adwords are disabled. I think it’s worth the little extra.
September 9th, 2010 at 9:45 pm
One issue is the type of data that a business holds about clients. For example would a psychotherapist who is a sole practitioner be wise to store client records and notes of sessions up on the cloud when they could be spread over several countries and have no control.
Who will be responsible when the data commissioner comes calling?
For many small businesses fine, but when data protection and client confidentiality are issues then maybe stick to paper pen and a secure cabinet.
September 15th, 2010 at 1:54 pm
For more than 100 links to free and low cost cloud resources for small business cloud computing, go to my book chapter/link site at http://cloudbizbook.wordpress.com/.
October 21st, 2010 at 4:56 pm
This misses the point. With Goggle and Microsoft Live when things go wrong getting it fixed can be intractable. Microsoft withdrew their excellent telephone support option and it’s all down to Forums. Also, they can ice your system for an imagined infringement or malicious complaint. They can and do. The risks are such that you would be insane to risk your business and welfare on such an option.
November 8th, 2011 at 6:31 am
Cloud apps are a no brainer for SMEs as they are time saving, remove hardware and software upgrade hassles, they back up your data off site (yes there’s a security issue I hear you say) and remove the need for investing in IT resource.
Further thoughts on cloud apps for small businesses can be seen at: http://www.emarketeers.com/e-insight/10-essential-cloud-tools-for-small-businesses/