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Posted on April 26th, 2010 by Kevin Partner

Adobe: friend or foe of the web design community?

cs5 photoshop content aware fillIt would be easy to see Adobe as the injured party in its current war with Apple over the absence of Flash Player from the iPhone, iPad and iPod Touch. With the release of its flagship CS5 series of products, however, it’s clear that Adobe is a company with ambition and plenty of ideas intent on continuing its own brand of world domination. Ironically, the world it dominates is “Planet Apple”, with products such as Photoshop and Illustrator as synonymous with the web design community as Apple’s iMac and MacBook Pro.

As a developer, my main interest when it comes to CS5 is the new release of Flash Builder (aka Flex 4) and its interaction with Flash Professional and Flash Catalyst, and I’m looking forward to seeing whether Adobe has succeeded in creating the new, more productive workflow it was aiming for.

However, I’ve recently been attempting to peek through the fashionable spectacles of a young web designer so that I can advise a particular individual on how to get started in their own freelance business. And it’s a frighteningly expensive vista.

Picture a web designer in your mind. Just as much part of the uniform as the scruffy jeans and hoodie is the MacBook Pro running Photoshop. It might be possible to shake enough sense into said youth so that he can see the logic in buying a Samsung R780, which is the best part of £1,000 cheaper than the MacBook Pro 15 whilst simultaneously being more powerful. Not that this would stop them from buying the MacBook – who said it was about logic?

However, there’s no getting away from the utter ubiquity of Photoshop in the design community – it’s even more prevalent than Apple computers. You could almost say that a designer isn’t a designer unless they use Photoshop. Most designers will also use Illustrator and, if they’re a web specialist, probably Dreamweaver, but it’s Photoshop that is the defining application.

Hard choice

With the demise of the Web Standard package in CS5, web designers are left with a choice between investing in Web Premium or buying the software packages individually. It’s hard to argue that Web Premium represents good value: it contains nine full products for £1,679 (inc VAT), but that assumes that you would use all of the products. Someone looking to get started in design is faced with either stumping up for the full suite or paying £644 for Photoshop, with an extra £420 for Dreamweaver and £606 for Illustrator. In other words, you might as well buy the Web Premium suite. Which is the point, of course.

So assuming our web designer decides he or she must have a MacBook Pro and, at the barest minimum, Photoshop, the total bill runs to around £2,400, which is a hell of a barrier to entry into the industry. Compare this to a developer. A PHP developer could set up shop with an entry-level desktop PC running Linux and UltraEdit with a total cost of less than £500. Even a developer targeting the Flash Player platform could get away with using the free FlashDevelop IDE with the Flex 4.0 SDK. A professional PHP development setup would include a more powerful computer and a professional IDE such as PHPDesigner – still a fraction of the cost of setting up as a web designer.

So, what’s the answer? Well, our designer could save a little by buying a refurbished MacBook from the Apple store or even a second-hand MacBook, although finding one with a guarantee at a decent price is difficult. Or they could buy a PC laptop.

As for Photoshop, even though this upgrade introduces some juicy new features an earlier version would be adequate for most starting designers. Unfortunately, it seems to be next to impossible to legally buy older versions. I can understand the short-term reason why Adobe cuts off older versions when it releases a new product (in common with most other software developers) although if it truly had confidence in the superiority of its latest iteration there’s no obvious reason why it couldn’t continue to market the previous version at a lower price.

What’s the answer to this conundrum? How do newcomers to web design equip themselves? I appreciate that educational versions exist, but their licence prohibits commercial use and equally, of course, there are plenty of cracked and otherwise illegal versions around, but I’m interested in whether there’s a reasonable and legal path available. If not, by continuing to charge such high prices for the single versions of its software, doesn’t Adobe run the risk of choking off its audience at the industry entry point?

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39 Responses to “ Adobe: friend or foe of the web design community? ”

  1. stevea Says:
    April 26th, 2010 at 11:04 am

    who said it was about logic?

     
  2. palorx Says:
    April 26th, 2010 at 12:18 pm

    Sorry, but what about gimp. It offers many of the same features of photoshop, just not in such a polished environment. Team this with a copy of Dreamweaver and your away for well over £1000 less.

     
  3. Stuart Vine Says:
    April 26th, 2010 at 12:45 pm

    Since I’ve been doing this forever I have the Adobe package, but if I was starting from scratch…
    Microsoft Expression Web: £117.22
    Photoshop Elements: c£50
    Xara Extreme: £69
    Xara Webdesign: £39
    Forget the Mac, get a half decent laptop by any reputable company and save a lot of money.

     
  4. Chris Says:
    April 26th, 2010 at 12:53 pm

    Starting out? MacBook Pro? Those are usually employer supplied. If I was paying for it myself I’d get an iMac, with serious screen-space. Also gimp is great, and I use it all the time, but it is not nearly as productive as Photoshop. If you are in business you don’t want to be relying on gimp. There’s not really much alternative to buying the stand-alone version of Photoshop if you are serious about making a profit. You can just about avoid Dreamweaver if you really know what you are doing, but it is a great insurance policy. I think probably you’d have to take out a loan in the end and just cough up.

     
  5. Steve Cassidy Says:
    April 26th, 2010 at 1:21 pm

    I am having a great deal of trouble relating these comments to the designers I’ve met. Most are just not aware (or interested by) the PC marketplace. Most buy their MacBook on credit (it’s about £40-£50 a month) and set themselves up with the full Adobe suite under the Academic purchase provisions, which slash the costs – when they’re not actually stealing a cracked copy, that is. It’s funny how Creatives, expecting to make their living from what they produce, do so by convincing themselves that the products of others should in fact be stolen…

    Issues like using GIMP or Xsara or any of the (excellent but almost un-noticed) Serif suite of applications stumble not on the question of how able they are to duplicate Adobe’s capability, but rather on how hard it becomes to participate in a delivery process. Yes, printers like PDF these days (including PC Pro’s printers!), but finding that you can’t hand over work to other desingers or copy originators in a compatible format puts an upper limit on the size of the job you can do. Also, when it comes to GIMP, will anyone offer up an actual list of real graphics on real web pages that have been entirely delivered with it? Because I can’t find any *working* designers who would admit to it. Just lots of evangelists, who wish it was so. The MacBook thing is a bit like the HP12C calculator in the world of banking – it’s a badge of rank.

     
  6. David Wright Says:
    April 26th, 2010 at 1:39 pm

    The design agency I worked at had Windows PCs (around 50 of them, plus about half a dozen Apples in the photo studio. They have since been replaced by Windows PCs and the users are actually happy with the swap.

    I had Adobe CS3 on my machine, with Dreamweaver, Fireworks, and Flash being the main tools needed – we received all mock-ups of screens in Fireworks.

    That said, I switched to the free Eclipse system for developing websites. With the integrated PHP suite, version tracking and integrated tools for comparing the development environment with the staging environment and copying changes over, it was a dream to work with, something I couldn’t say about DreamWeaver.

    It wasn’t a bad product, but it just wasn’t as easy to use or powerful as Eclipse…

    Only the boss had a MacBook – the black plastic version, not a pro.

    For testing, I used to bring in my iMac from home.

     
  7. Mark Says:
    April 26th, 2010 at 1:48 pm

    Most web freelancers I know charge £300-350 per day for their services. They also set themselves up as businesses which allows them to reclaim the VAT. On the basis of the above, the software element of performing the trade has a return on invested capital of about a week. Not many trades offer such low cost of entry. You’d have to pay out a lot more to be a car technician at your local dealer. If you knew they were using cheaper and arguably less productive alternatives, would you take your car to them?

     
  8. Pete Says:
    April 26th, 2010 at 2:12 pm

    Why the insistence on getting a Macbook Pro?

    For the same money I would get a reasonably powered desktop PC with a very large monitor(s) for the office, and a mid-range laptop PC for working out of office (eg on the train).

     
  9. Chris Says:
    April 26th, 2010 at 3:43 pm

    Mark – I’m a freelancer with a fair portfolio of sites published. I’m not getting anywhere near £300-£350 in this recession. All very well saying I can pay for what I need in a week, that assumes I don’t have to pay a mortgage, eat, visit clients, and so on. In the absence of banks prepared to loan to small businesses, and my reluctance to borrow even if they did, I’m putting money aside to upgrade my software, but it’ll take a while.

     
  10. Speedy Says:
    April 26th, 2010 at 4:10 pm

    try being a mechanical design engineer then!
    A copy of Solidworks is more like £3,500 plus you will need a powerful PC with a proper OpenGL graphics card fitted.
    Makes a web designers outlay seem a pittance

     
  11. dreambox 800 Says:
    April 26th, 2010 at 4:26 pm

    On the basis of the above, the software element of performing the trade has a return on invested capital of about a week.

     
  12. Mike Baldwin Says:
    April 26th, 2010 at 4:56 pm

    Err how about a spare drive set up in your PC or Hackintosh.Format it and install all the demo software once every 30 days. Cost … nothing.

     
  13. Kevin Partner Says:
    April 26th, 2010 at 5:16 pm

    Mike,
    the point of the article was to pose the question of how a newcomer to web design could LEGALLY set themselves up with acceptable equipment. I would prefer that Adobe offered their suite two versions back (in this case CS3) for a much lower cost. That gets people legally onto the upgrade path and off the cracked or educational versions.

     
  14. Ralph Hardwick Says:
    April 26th, 2010 at 5:43 pm

    I frequently outsource to freelancing web designers and they run at between £300 and £400 a day. As well as this, they can chop a huge chunk of the costs off their equipment by offsetting the purchase against tax and claiming back the VAT.

    It’s also worth pointing out that photoshop is not the defining package. In 13 years in the digital media business I have only occasionally seen it used for designing a handful of times. Illustrator (or more often fireworkds these days for digital stuff) is what is used for design and photoshop is primarily used for photo editing.

     
  15. PJ Says:
    April 26th, 2010 at 9:52 pm

    The Adobe product cycle updates products for Adobe, not its users.

     
  16. Steve Cassidy Says:
    April 26th, 2010 at 10:54 pm

    Ralph; Photoshop only comes up because GIMP being thrown up as a practical alternative is a pretty fixed process in these conversations. I guess the right question to someone with your experience is, has *any* of your outsourcers *ever* turned up trying to use a freeware alternative to an Adobe product?

     
  17. David Staples Says:
    April 27th, 2010 at 1:11 am

    “Picture a web designer in your mind. Just as much part of the uniform as the scruffy jeans and hoodie is the MacBook Pro running Photoshop”

    I only know web designers who work for the NHS and the NHS is entirely Dell based.

     
  18. Tim Says:
    April 27th, 2010 at 9:16 am

    Good article. I’m glad to see someone asking this question, because it has long been the problem for newcomers to the field. Pity the recent graduate with a student loan to pay off too.

     
  19. Pete Says:
    April 27th, 2010 at 10:09 am

    @Tim
    I tend to disagree. Photoshop and Dreamweaver are not the prerequisites for web design – and a Macbook Pro certainly isn’t! They are luxuries rather than necessities.

    If money is an issue, there are plenty of free packages available for web and graphic design that do a more than adequate job for someone starting out.

     
  20. Steve Cassidy Says:
    April 27th, 2010 at 10:23 am

    Pete… look around you. While your strict utilitarian approach is logically true – how many jobs in ANY field, not just design, make use of high-priced tools? Mechanics have Snap-On, Chauffeurs drive Mercs, photographers use Nikon, it’s a far wider human truth tan just grumping about Adobe. In fact, what you and Tim are both noticing is that newcomers tend to underprice themselves: in a more regulated or transparent business, once they are getting their £300/day, as others have said: they’re laughing.

     
  21. Luke Says:
    April 27th, 2010 at 10:32 am

    @pete
    You got it, I use a dell studio with i5, 6gb ram and various other specs that run rings round a macbook pro, and it cost £1000 less. I used low end software alternatives as I developed my career and purchased CS2 when I had generated enough money. I am now able to purchase upgrade packages, but I would certainly have never borrowed money to buy something that could be done for less. It also validated my subsequent purchase as I had reached the point I could afford it. I disagree the cost is “choking off its audience at the industry entry point”, it offers the cutting edge package and charges accordingly, the web premium package isn’t actually that bad when you look at individual pricing. I wouldn’t charge less for a cutting edge website just in case the company that wanted it couldn’t afford it… they would have to re-evaluate their options, and develop when they had started generating more revenue. Is that not a traditional business model?

     
  22. Kevin Partner Says:
    April 27th, 2010 at 10:40 am

    Luke,
    in my experience being able to exchange files in Photoshop format is a requirement for a graphic designer/web designer. Whilst other packages do offer Photoshop file support it’s not perfect.
    I fully agree that a Mackbook is not a necessity, but rather that lots of newcomers to design think it is. Photoshop, however, IS a requirement and its price is a problem and always has been. Hence the prevalence of cracked copies or non-academic educational installations.
    Kevin

     
  23. Luke Says:
    April 27th, 2010 at 10:50 am

    @Kevin Partner
    A fair point, but from the start of my career I used Photoshop elements which is not ideal but a legitimate way deal with ps files. I strongly disagree with software piracy and was not going to give in to theft, therefore I used my creativity to find viable alternatives, as there was no way I was going to be able to afford to purchase Photoshop. Through persistence and sold effort, I earned enough money through print and web design projects, html and css editing to purchase CS2. I stand by my comment that Adobe charge a price for a top end product. I frequently get asked to deliver more than the client can afford for less as they are start ups, or they ‘need’ the site to progress their business… does this mean i should charge less for my ‘product’ as they cannot afford it?

     
  24. Mark Says:
    April 27th, 2010 at 11:05 am

    Kevin – you have still not justified why you think Adobe tools are expensive. Just like other trades, they are part of the job. But, Steve Cassidy puts it nicely, they are so much cheaper than buying a Merc or some Snap On tools. When return on invested capital is measured in years for so many other industries, how can you complain about a week or two for the tools required to be a web designer? You also forget to mention that if the Web Designer is new to the industry, they may be in education and as a result able to buy the whole Suite for less than £300.

     
  25. David Wright Says:
    April 27th, 2010 at 11:53 am

    @Kevin Partner

    Like I said, at the agency I worked for, the only Macs we had were in the photo studio, since converted to Windows XP.

    The designers used generic XP desktops with dual monitors and Fireworks.

    Only the photo-retouch artists had Photoshop and the resulting images were put on the project’s share in JPG or PNG format.

    The web developers had generic Windows XP machines with, mainly, open source software – Eclipse and JavaBeans being the favourite tools. A few machines had CS3 on them, but even then, most of the time, the devs preferred the open source tools to DreamWeaver and Fireworks.

    Fireworks was the only one we regularly used – to view the artists mock-ups.

    I must admit, after years of reading about agencies being packed full of Macs, I was a little disappointed to find that actually Macs accounted for less than 2% of the machines in the place.

    In our office, the only Mac was an old G3 used for testing – it was so old, it couldn’t run a half way up-to-date version of Safari, so we ended up bringing our personal Macs in to perform testing.

     
  26. Kevin Partner Says:
    April 27th, 2010 at 11:57 am

    Mark: £600 is by far the highest price for a single piece of software in widespread use. I didn’t say that they don’t provide good value for money just that the price in objective terms is high for a newcomer.

    On the education issue: they CANNOT use an academic version for commercial work. Whether they DO or not is another matter but they shouldn’t. That is exactly the point I’m making.

    Luke: you’re absolutely right – everyone is looking to get as much values as they possibly can. As a business, you need to decide whether you can afford to dilute your perceived value by dropping your price. It’s a tough one, and I’ve flopped on either side of the fence. in the long run, sticking to the correct pricing for your business is likely to be the right choice: as long as your business can survive into the long run!

     
  27. Mark Says:
    April 27th, 2010 at 2:38 pm

    Kevin – In the actual EULA I believe it allows commercial work upon completion of your course. You might want to check with Adobe, but that is what I’ve been led to believe.

     
  28. Mark Says:
    April 27th, 2010 at 2:47 pm

    to clarify; from the Adobe website: “Adobe Student and Teacher Edition software can be upgraded to a commercial version when the user is no longer a student or teacher”

     
  29. Kevin Partner Says:
    April 27th, 2010 at 3:47 pm

    Mark: yes, you can upgrade but of course there’s a cost. Unless I’m mistaken, what they mean is upgrade from, say, CS4 Web Premium academic to CS5 Web Premium commercial by paying the standard commercial upgrade price (£559) – I don’t think you can simply upgrade a CS4 academic to CS4 commercial. I might be wrong, it’s not that easy to find out.

     
  30. Pete Says:
    April 27th, 2010 at 10:06 pm

    As a slight aside, I do find it interesting just how many people have used Photoshop. I wonder how many of those were using licensed copies.

     
  31. Harrison Says:
    April 28th, 2010 at 6:07 pm

    I have always felt that if Adobe wanted to solve the piracy of its software problem, it should simply lower the price of admission for its software. Look at the video game industry. I guarantee you that the average Xbox/Playstation game takes as many man-hours (if not many, many more…) to develop as the next increment in Photoshop. Yet they are able to get away with (and make tremendous profits) at the $50-60 USD price point, because that is what their target audience can and is willing to afford. If there is an abundance on piracy, then you have not found the sweet spot for supply and demand. Quite simply, cutting the cost could quadruple their profits as all those people that used to pirate would now feel the cost was justified.

     
  32. Chris Says:
    April 28th, 2010 at 8:38 pm

    Hmm, why on earth would you buy a Macbook instead of a Windows machine? And no-one needs Photoshop.. Gimp is fine and there are countless other free/cheap products.. don’t understand the point of the article.

     
  33. Dave Says:
    May 4th, 2010 at 1:12 pm

    To say no-one needs photoshop is wrong, while the gimp is fine for web publishing, it is not good enough in professional photography. Much of what I do in image maipulation is impossible with the gimp, or any of the cheaper software, these also do not handle high colour-bit depth either.

     
  34. Stephen Says:
    May 6th, 2010 at 11:39 am

    Following this debate with some interest. Am note sure that products are or should be priced on what the user charges his work out at should they? I used to be in graphics but now run a small NGO working in a remote part of Africa where £5 buys a mosquito net for poor folk so I have to think carefully where I spend money provided by others but still need to produce reasonable looking stuff but can’t afford the luxury of looking fashionable. I stumbled on Xara products a few years ago and have been with them ever since. Exeptional value, rock solid products that do the job and deserve to be more widely known and just as good, if not better than Illustrator for all the work I do. When Xara doesn’t do it the Gimp seems to work fine. About £150 all in for the pro version leaving a lot left over to spend on other things

     
  35. notbanksy Says:
    June 22nd, 2010 at 11:03 pm

    I set myself up as a freelance web designer using a refurbished PC running linux. All the software I am using is free, and I don’t use photoshop. The only program I have running under wine is Spotify.

    Yes, photoshop is a nice piece of software, but it’s not a prerequisite to making a good design. Design is about the skill of the designer, not the software they use.

    I’m alarmed at the content of this article, in fact, I would say the only unavoidable software cost for a web designer is actually a windows licence, as you’re going to need to test in IE at some point.

     
  36. long sleeve gymnastics leotards Says:
    October 5th, 2010 at 12:25 pm

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  37. Les Says:
    July 16th, 2011 at 2:05 pm

    By removing design standard Adobe are exploiting their postion as the defacto standard for designers. Larger agencies may not care much since since they will probably use the entire app suite of web premium anyway but for smal businesses and new entrants the price is significant. I fear also that this raising of the cost of entry is effectively a barrier to entry for new web designers.

    Even if the fledging designer goes down teh route of Dreamweaver and Fireworks and ignores the prohibitive pricing of web premium of the stand alone Photoshop (over £600!!!). The price is a significant investment.

    There needs to be more competition from other software houses.

    Adobe’s pricing is now excessive. And whilst teh offer of a subscription model offers a lifebelt I think that Adobe doesn’t do this out of the kindness of their heart. Rather Adobe recognises that there is a shift towards the cloud. Adobe knows that it must migrate it’s users to a subscription model (the upgrades are too frequent and too expensive). Though it’s pricing and packaging options Adobe is starting to force our hands.

     
  38. Les Says:
    July 16th, 2011 at 2:15 pm

    @Ralph Hardwick “.. photoshop is not the defining package. In 13 years in the digital media business I have only occasionally seen it used for designing a handful of times. Illustrator (or more often fireworkds these days for digital stuff) is what is used for design and photoshop is primarily used for photo editing.”

    Oh how I wish this statement was true. As a freelancer who uses Fireworks extensively I an constantly forced by employers to use photoshop and with it take twice as long as I would with Fireworks.

     
  39. paulg Says:
    July 16th, 2011 at 2:21 pm

    @Mark “You also forget to mention that if the Web Designer is new to the industry, they may be in education and as a result able to buy the whole Suite for less than £300.”

    I believe Adobe’s terms insist that they stop using an educational copy once they went into business.

     

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