Posted on December 10th, 2009 by Barry Collins
Thunderbird 3 playing dirty tricks?
It’s fair to say I wasn’t over-impressed with Thunderbird 3 after I installed it for the first time yesterday. The email client may think it’s being particularly clever by simply demanding your email address and password, and then ferreting off to find the server settings itself, but when it fails to connect to the SMTP server you’re still left knee-deep in configuration menus. Only more annoyed than you would have been before.
However, that’s far from the worst of its sins. When I went to email a colleague a file on my desktop, I right clicked on the icon and clicked Send To Mail Recipient as usual, only to find that Thunderbird had elbowed Outlook out of the way and installed itself as my default mail client. Without once asking permission to do so (at least, not in any plainly visible way that I can recall).
Come on, Mozilla. We expect these kind of tricks from commercial software vendors, not an open-source foundation. Don’t lower yourselves to their level.
Tags: Mozilla, Thunderbird 3
Posted in: Newsdesk
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December 10th, 2009 at 9:12 am
Had a similar problem. Re-entered the pop and smtp settings manually and it still would not work. Hooray for Outlook.
December 10th, 2009 at 11:07 am
I have been using Thunderbird for a quite a while now and have to say that 3 is vry disappointing and feels unfinshed and has no polish whatsoever. Well, except the new search which seems to be where all the effort has gone!
December 10th, 2009 at 12:05 pm
Surely for your average user, once they’ve installed and configured a mail client then they would want that to be default and might be confused by any other behaviour?
December 10th, 2009 at 12:18 pm
I’m pretty sure that during the install process, there’s an option to set thuderbird as the default client, so chances are if its default, the box was left ticked. I’m using thuderbird, and although its not apparently feature-rich as, it does a greap job of being a lightweight email client for my multiple emails.
I dont see what the fuss is about, its just a steamlined version of Thunderbird 2. If you liked the last one, you’ll like this one
December 10th, 2009 at 12:19 pm
Oops, missed out a few words…
I’m pretty sure that during the install process, there’s an option to set thuderbird as the default client, so chances are if its default, the box was left ticked. I’m using thuderbird, and although its not apparently feature-rich as outlook, it does a great job of being a lightweight email client for my multiple emails.
I dont see what the fuss is about, its just a steamlined version of Thunderbird 2. If you liked the last one, you’ll like this one
December 10th, 2009 at 12:42 pm
Barry obviously did the usual experienced users trick of not checking the Dialog boxes. Thunderbird 3 asks if you want it to be the default both during install and at first start. (Did for me anyway)
December 10th, 2009 at 12:47 pm
I installed TB3, and was very disappointed that the Sunbird extension doesn’t work on it. There is an add-on that supposedly installs a beta version (nightly build), but that didn’t work either. A bit daft to release it before the whole eco-system is working.
December 10th, 2009 at 12:55 pm
@Paul: yeah, that is annoying. It seems they have some problems with building the Sunbird/Lightning 1.0 release. Should be fixed this week. Till then, try this one: http://ftp.mozilla.org/pub/mozilla.org/calendar/lightning/nightly/2009/12/2009-12-05-06-comm-1.9.1/
December 10th, 2009 at 2:10 pm
Just downloaded version 3….have to say, I’m very impressed. The user interface is clean and uncluttered and it does what it says on the tin.
December 10th, 2009 at 6:26 pm
Exactly the reason why I switched back to outlook quite quickly after installing thunderbird
December 10th, 2009 at 6:46 pm
Read the comments and just had to update my existing version straight away. I was most certainly asked if Thunderbird should be the default client for email, newsfeeds etc, all exactly as you would expect. Everything updated smoothly, email sorted itself out, folders carried over fine, everything as smooth as silk. Don’t understand the reason for the post, which is quite misleading. Thunderbird is a truly great program, and I am grateful to all of the people who donated so much of their time to make it what it is, and allow me to use it for nothing.
December 10th, 2009 at 8:10 pm
Anyone else notice the Account settings window has buttons that are only half visible? And you cannot resize the window to bring them into view!!
December 10th, 2009 at 9:23 pm
Same here, Thunderbird asked about becoming the default mail client. I didn’t use the wizard to setup my accounts, I did it manually, and don’t have any issues with half visible buttons. Maybe Barry could try the install again either on another machine or use system restore and see if it prompts him?
December 10th, 2009 at 10:27 pm
Thunderbird 3 is annoying me the address book is just not what I expected, can not update the address fields nor the email addresses seems to hang (or is it just me) Vista Ultimate on a Toshiba equium
Otherwise TB3 works well at searching over the three accounts I and indeed it did ask if it was to be my default email client!!!
December 11th, 2009 at 9:59 am
I upgraded from Thunderbird 2 to 3 with no issues. All my email accounts worked fine. First time I ran Thunderbird 3 I was asked if I wanted to make Thunderbird default for email, newsgroups and something else. I just thought that email was ticket as I used Thunderbird 2 as default before.
December 11th, 2009 at 10:58 am
I have a set of subfolders and sorting rules.
TB3 seperated these from the Inbox, so they weren’t visible under it.
I moved them back and TB said it was adjusting the message rules. But it didn’t.
There are now several broken rules, which is bad enough. But every time a message comes through that meets a rule it throw up an error, that has to be cancelled.
And it doesn’t offer an immediate edit with that message. Nor is there a utlility that will make the link. So I then have to go back and sort out all these rules 1 at a time.
December 11th, 2009 at 6:50 pm
I was just caught out with the Mac version of Thunderbird 3, which also sets itself as default when it installs. Unlike Windows it doesn’t ask you to do this. It seems to be a deliberate policy on Mozilla’s part. Also annoyed that you have to switch back into Apple Mail to reset it, as the option isn’t easy to find in Thunderbird’s Preference Pane and doesn’t seem to work.
December 12th, 2009 at 4:25 am
Most of the posts I have read identifying problems have surprised me. I installed 3.0 over the last version of 2.0.?? with no problems. It asked me if I wanted it to be the default or not, brought over all four of the email accounts I use it for, my address book works great and is beginning to capture addresses from emails as it is supposed to, I can edit my contacts no problem. Lastly, it brought over all my local folders and all the rules I have for sorting new emails into the local folders and they run fine. The only oddity I have run into is one of my email accounts on the smtp side suddenly doesn’t need user name and password security in order to send a message. I’m looking forward to continuing to explore its new features.
December 12th, 2009 at 1:19 pm
cant write emails as the the words all come out mixed up,version 2 worked fine.
December 13th, 2009 at 1:41 am
I upgraded from Thunderbird 2 to 3 with no issues. All my email accounts worked fine. First time I ran Thunderbird 3 I was asked if I wanted to make Thunderbird default for email, newsgroups and something else. I just thought that email was ticket as I used Thunderbird 2 as default before.
Same thing we are using in Office Outlook
System Admin
Avila Solutions
http://www.avilasoft.com
December 13th, 2009 at 9:58 am
TB3 also has some security changes that I think are problematic. It now lumps together the master password for automated logins with the security device password. This means you cannot enable automated retrieval without also leaving your certificate store unprotected. I have no idea why they chose to do that but it’s a really bad idea. Most users don’t use signed/encrypted email and so don’t need certificates, but if you do then the last things you want is to have certificate access tied to the login master password. I’m having to revert to 2.0 for this and a few other reasons. Boo to Moz for this regressive mess.
December 14th, 2009 at 6:00 pm
Considering that this is now at the RC2 stage, I’m concerned about the stability of the Message Filters window. I am often unable to save edited filter rules because it complains about some of them being invalid, even if I haven’t touched them. Fixing it requires a bit or random clicking around on the rule list. Then, having edited my rules, I try to to run the filter using the button in the Message Filters window but nothing happens – I have to use the option in the Tools menu instead. And then I could mention how damned slow it is to save a rather modestly-sized filter…
December 14th, 2009 at 7:18 pm
Upgraded from version 2 with no problems.Works great with all my email accounts. Very pleased with new functionality Just waiting for my favourite Noia Extreme theme to be done.
December 17th, 2009 at 8:37 am
There is one new great thing with version 3 – it integrates with Windows 7 search. It’s the main reason why I moved from 2 to 3 and it always worked like a charm.
Thanks to all the thunderbird dev team, don’t be discouraged by negative posts, you know, bad news travel fast
December 17th, 2009 at 10:23 am
Upgraded to TB3, didn’t like the new interface (more cluttered rather than less in my opinion), didn’t need the new search but think TB is slowed down by the indexing needed. Requested TB to close while it was indexing, which it did without hesitation, losing the yet to be indexed half of my inbox. Went back to TB2, missing only the attachment check.
December 17th, 2009 at 10:59 am
Used to use TB2, then went back to web mail only, now using TB3 & very impressed.
One nag…No addons seem to work for syncing with my gmail contacts & TB address book.
Any ideas?
December 17th, 2009 at 1:28 pm
Pretty bad of you Mr. Collins to publish an unsubstantiated claim that Thunderbird sets itself as the default without asking the user. As a responsible journalist you should have uninstalled and re-installed to verify the behavour, especially since this constitutes half of the article. Come on PC Pro we expect this type of trick from online advertisers not a trusted magazine. Don’t lower yourselves to their level.
December 17th, 2009 at 1:58 pm
I agree with Neil December 10th, 2009 at 12:05 pm. I have been running Thunder for years and 3 works just fine because I use nothing else so don’t get problems. Who messes with more than one system .. gets messed up .. logical .. and why can an open source fight dirty just like profit takers else … may the force be with our Open Source Crusaders of true freedom like the fraternity of Mozilla who make honest mistakes sometimes .. just like the rest of us who are not microsoft droids. Live long and prosper
December 17th, 2009 at 11:18 pm
wait for 3.1 you fool
December 20th, 2009 at 4:16 pm
Had to dump TB after it ‘lost’ a whole page of emails; one minute they were there and the next gone, I know not where. Searching failed to locate anything as did a peek into the file. Weird. Just cannot afford such problems whatever the version.
December 22nd, 2009 at 12:46 am
It’s been my experience that most of the complaints about Thunderbird are related to the expectation or belief that Outlook and/or Outlook Express do things the “right way”.
Thunderbird is to email what Firefox has been to browsers: standards-compliant. Outlook and Outlook Express are “helpful”, in that unhelpful Microsoft wizards-heavy way, at the cost of compliancy or worrying about anyone or anything else on the net.
It’s particularly absurd when you consider how much richer Thunderbird is than a web client, while some people will readily accept poorly written web-based mail on their primary machine (yes, I’m well aware that on a secondary/temporary/kiosk/whatever machine you would use web-based access – I recommend it myself to my users).
I mean really. It’s a program that sends a message and receives a message. You get one, you send one. What’s the big freaking deal?
December 22nd, 2009 at 2:24 pm
Streamlined version? Yea sure. No scroll-bars on the right, forced to use the scroll-wheel on mouse — what happened to the choice?, to compose in Write, no contacts — they are still there in Address Book, but not in Write (Streamline?), reading emails open the header with all the crap exposed for wonderful screen clutter (how do you close it?), it’s really cutsey with the “You” stuff — hell I know who I am!, enlarged icons — more wasted screen clutter: I’m old but my eyes ain’t that bad!; and slow — TB2 loads 10 messages in the time that TB3 loads one — no, it is not my computer, it is running fine. My support calls have quadrupled. I have been forced to download MS Mail on all Win7 unit — gave up trying to get through the crap of auto-config: It just does not work for any of my local ISP’s. Yesterday, Thunderbird (2) was just a click away. Now its gone to yesterday. Did they monkey-test this thing before they auto-downloaded it? Did Microsoft buy Mozilla? What’s going on?
December 24th, 2009 at 9:07 am
@TGB: The big freaking deal is that, to me, TB3 is inferior in most respects (clutter, speed, …) to TB2, and on top of that managed to lose half of my inbox with business correspondence within a day after I upgraded (luckily a small inbox as 99% of messages get stored into other folders shortly after receipt).
December 26th, 2009 at 8:05 pm
Thunderbird doesn’t even come close to offering all the features Outlook has – NOT EVEN CLOSE. You want a full featured email and organizer ? Outlook wins, hands down. Forget the MS haters, or the FF lovers…. features-wise, there is no contest.
December 28th, 2009 at 8:45 pm
This is unfair article.
Sorry, I’m really tired of you pounding the freeware and open source software in favour of microsoft products.
My mom updated thurnderbird from 2 to 3 with no problems.
I did gave a choice (as always) to be default.
This is just dirty tricks article.
I’m considering to stop my subscription to PC PRO for this sort of nonsense.
January 2nd, 2010 at 12:50 am
@stig An unfair article??? Both Mac & Open Source lovers do *nothing* except slag off Microsoft all the time. What’s up? Can’t take the heat? Once ‘minority’ products become mainstream they are fair game. That’s what’s happened with MS, now it’s TBird’s turn. I use TBird, but having just upgraded to v3 it’s driving me crazy with it’s indexing hanging up everything for at least a minute every time I open it. I’m perfectly entitled to criticise. Who are you to say I can’t?
January 2nd, 2010 at 12:52 am
PS Same goes for Firefox – for the last few months it’s done nothing but crash, so I’ve stopped using it and gone back to IE. I’m very happy to use OpenSource software – but I’m not happy to use *bad* software even if it’s free.
January 19th, 2010 at 2:59 pm
Hi,
I simply love the Thunderbird application, however with the new version I found that when sending an email with an attachment, especially if it’s somewhat large (not huge by all means), that the whole program, and the rest of my programs lag excessively. It’s only when I send such email, yet didn’t find it to happen with Thunderbird 2.
I’ve changed from Outlook to Thunderbird due to the look and feel, and also the functionality but the new version has driven me to go to the ftp site and download an updated version of the Thunderbird 2 and reinstall it.
I would happily change back if this was not the case…
…or is it just me that this is happening to?
January 20th, 2010 at 3:22 am
the most annoying to me is, their new search functionality.. i hate it.. it’s not like what it used to be. i used to be very fast, work like spotlight.. new version are just too slow and i don’t know what it searching for me..
January 20th, 2010 at 3:30 am
sorry, typo error,, i mean, ‘it used to be very fat, works like spotlight’
anyway, anyone would like to use previous version, can get in here.
http://releases.mozilla.org/pub/mozilla.org/thunderbird/releases/
February 9th, 2010 at 7:21 pm
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March 17th, 2010 at 10:48 am
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April 5th, 2010 at 3:26 am
I heard from friends they are not satisfied too with the performance of thunderbird 3. I wonder if there’s any update now?
May 17th, 2010 at 12:49 pm
I have been using Thunderbird since the very beginning and I’m quite happy with version 3. Faster, smarter and I have no technical problems at all. I do sysadmin work for people who use Thunderbird with Windows, Mac and Linux.
October 8th, 2010 at 9:34 am
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October 18th, 2010 at 4:37 pm
TB 3 is crap.
As network manager I have to create lots of accounts.
The new way is a waste of precious time… if it actually works, mostly it crashes.
I fresh installed TB 3 and initialized it on TB 2 files -> local folders got corrupted and mails dissapeared.
Not to mention the lay out, that’s too complex for normal users.
I’m sorry, this is a total fail for me
November 7th, 2010 at 9:32 am
a few issues with Mac TB3 –
1) IT IS SO *** SLOOOOOOOOOW *** to do anything – TB3 for Windows is so much faster !!!
2) I share my email files on a linux (ubuntu) box running samba, and point the mail directory in TB3 toward the share, on several windows boxes.
Under TB3 for Windows, this works perfectly. It will read/write all folders and sub folders perfectly. Under TB3 for Mac, TB3 managed to read the inbox, but then gave an error about the sub folders I had off the inbox (it found them, but then said it couldn’t read them)
…end result ? TB3 for Mac DELETED *ALL* MY EMAIL FILES !!!!!…What a pile of crap !
TB3 for Mac is still like a beta version – unfinished, unrefined, and does not integrate with TB3 for Windows.
*** NOT HAPPY MOZILLA, GET YOUR ACT TOGETHER ****
December 1st, 2010 at 9:18 am
The Thunderbird 3 is not working right as it should has to the Thunderbird 3 playing dirty tricks? or it is making not right things which the users do required from it, it may can cause it a very bad thing to the company.